Most helpful critical review
82 of 90 people found the following review helpful
Excellent Electronics & Support but the maps are a train-wreck
on February 23, 2014
I purchased this unit after a fair amount of research and initially it exceeded all I had hoped for.
Unfortunately, as I started using the unit more (I don't drive much, at all) I noticed a ton of direction errors.
For example, a trip to a local spot, literally down the street, had me taking the tollway. Another, was a 20 mile
trip down the freeway had me taking the first exit. This despite programming it to take tollways. Other local
trips have me taking rights instead of lefts, really obvious stuff. Another, a 30+ year old road did not show up
on their road list.
Yesterday, I programmed the unit for a straight drive into town. It had me take the tollway and the next thing I
am doing is a big "U". I just threw probably $4.00 out the window. Should have heaved this unit along the way to
make some use of my four bucks.
Just now, I went on the Tomtom site to report the problem. Under "other" it has a map with NOTHING else to report,
nothing to fill in - a dead end - which is where I am at - a dead end.
I am ordering another brand ASAP and considering this unit a loss. It's a shame because it really is a fully packed,
quality machine. Tomtom needs to address this problem; it doesn't happen with other companies. MY cell phone's FREE
GPS is wayyyyy better map wise.
If you happen to live in an area where your maps are good, then consider yourself lucky. As for me, I wouldn't trust
this thing to guide me across the street.
BTW, I might also tell you that I did a complete update (982 megs worth), no improvement.