Customer Reviews

TomTom XL 330 4.3-Inch Widescreen Portable GPS Navigator

5 star:		(18)
4 star:		(14)
3 star:		(8)
2 star:		(9)
1 star:		(20)

 

 

This product is extremely easy to use - I only found one or two of the very extensive options to be a little unintuitive, but after less than a couple hours of poking around the features you really get a glimpse of the depth of the product. It may not have a few of the features that the $400+ models carry, but for my needs it far meets and exceeds. I was a little disappointed when it wouldn't find a numbered address on a highway ( such as when a smaller state highway runs through a city street ), but the database of points of interest had my destination on file.

I was somewhat concerned about the voice volume issue that I'd read about in a few of these reviews ( after already having put my purchase order in ), but I'd have to say any units with poor volume have to be from a bad batch - even at the default 70% volume it was clearly audible with music playing and a window open at highway speeds. At max volume you really can't miss it unless you have difficulty hearing in general, though I found a few of the default voices were softer than others. Since it seems possible to create your own voice sets, and some voice sets are louder than others, I would assume one could edit a copy of the default voice and increase the gain / volume and reinstall, but there are a number of built in voices that are wholly satisfactory in the volume department.

If I had to list any cons, it would be that base package voices still show up in the menu even if you remove them from the TomTom with the manager software. The inability to find an address on a highway might be a weakness of all navigators for all I know, as I've not had much experience with any others.

If you buy this, definitely spend some time with the management software. There is a goodly amount of user supplied content ( maps, points of interest databases, and even voices ) that are free, as well as the normal software updates.

When I left the store with it the most difficult part of setting it up was getting it out of the evil tough plastic packaging that most of us are familiar with. A car charger was included, so I plugged it in, answered a few basic questions, did a short tour and was on my way to my next destination within only a few minutes. Normally I can't find my way out of a paper bag, even if I'm still outside of the bag, so this is probably the best $200 I've ever spent. A separate data cable is also included for connecting to your home PC ( which will be required to update the software and add new features to the device ).

There is an optional attachment and service you can purchase that will give you real time weather and traffic data. I understand that there is a monthly fee for this additional service, but I've not yet bought the extra receiver so I can't comment on its performance or cost.

In short - if you want a very well rounded GPS navigator for an excellent price, you can't go wrong with the XL 330. I know what a few friends and family are getting for the holidays this year.

I have a Garmin c320 GPS unit and wanted to upgrade to a model with more features - particularly coordinates and "Where Am I" features. After reading the reviews, I really liked the features in the TomTom XL 330. The only hesitation I had was with the speaker volume. The Amazon reviews showed some buyers that had speaker problems with their units. There were enough positive reviews to make me buy it.

PROS:

1. Lots of customization. You can change color schemes, choose your voice, change viewing angles (Garmin c320 & 205W can't do that).

2. "Where Am I?" This is far superior than Garmin. It shows in what City, Township, Municipality, etc. you are and the nearest address. This can be very valuable when calling for help. Garmin only gives nearest address and nearest intersection (which I like to call "some random intersection within a few miles")

3. Alternative routes. If you don't like the route you're given, you can ask for a new one. Read more in the Cons.

4. Tons of route control. You can look through a list of every turn ahead of time and ask it to avoid a certain place on that route.

5. Compact, attached mount. I didn't use it, but it was a cool idea. The mount would detach from the unit or you could leave it on and fold it in.

6. Fixing map errors. I never got to see this in action, but it sounded really cool.

7. Results as you type. I loved this feature and will really miss it with my new Garmin. As you type a street name or city, it will show you the results as you narrow them down. This can really save time and effort.

CONS:

1. Routing. (Deal-breaker one) The routing seemed to have a large bias toward driving on interstates. It seemed to me that the reason was insufficient non-interstate speed limit information. For example, I asked the Garmin and TomTom for a route from Irwin, PA to Oakland, MD. The Garmin used state routes and backroads to get us there in 2 hours. The TomTom insisted we take mostly interstate (and adding many, many miles) at an estimate of 2.5 hours. The TomTom alternate route was even longer. (Google Maps, Yahoo! Maps, Mapquest all were similar to Garmin's route.) When we took the Garmin route, the TomTom said it would take over 2.5 hours (adding existing travel time + time left), but as we drove, the time remaining kept decreasing super fast. The Garmin's arrival time was rock steady all the way.

2. Address entry without City. (Deal-breaker two) There are many occasions in which I have a street address, but don't know the city. You know -- maybe someone lives in a Township with a city's mailing address, or any area known as "North Hills" has many post office names, but you don't know which one. Garmins give you a "Search all cities" option. TomTom has no option. You must enter a city. If you don't know it, you won't get there.

3. SPEAKER. (Deal-breaker three) I had read two problems with the speaker; 1) too quiet, 2) garbled. I figured that if I got a bad one, I'd exchange it and I'd get a good one. How widespread could the problem be? Well -- the first unit was very quiet. If you have the radio on, you can't hear this thing. I called TomTom and the nice rep seemed to be very familiar with the problem and suggested returning it to the store. So fine, I shipped it back to Amazon. The second unit was much louder. Wait -- you couldn't understand it, it was all garbled. Well, third time should work. NOPE -- just like the first, you couldn't hear it.

4. POI annoyances. On my first unit, when searching for a POI, it would show the distance you were from the POI, but not which direction it was from you. This made it unusable. I won't make a big deal of this, because my unit #2 did have a directional arrow for each POI. This may have to do with software version on the unit. Secondly, though, it only listed a few pages of POIs. I would have liked to see more choices.

5. Graphics. The graphics rendering was very jagged and old-looking. Garmin is far ahead here.

After doing all this testing, my decision was easy. Even if the speaker actually worked, the first two cons make it unusable for me. I returned them all. I recommend the Garmin nuvi 205W 4.3-Inch Portable GPS Navigator (although it has it's own weaknesses, watch for my review there).

My final question is -- TomTom, don't manufacturers test products before they get shipped to poor American consumers??

I bought this unit in advance of a recent trip from western Wisconsin to the the east side of Michgan's Lower Penninsula...a trip with my father to a family reunion.

The interface and software were all user friendly, although I did download a full user's guide before starting. I also downloaded the most current maps...good thing I had a high speed connection, since the files were almost a gig.

The unit routed us right through the heart of Chicago without a hitch, and I have to say, it's the first time I've EVER driven the Windy City without white knuckles. Everything on the screen was right there in front of us and it constantly reminded me to change lanes, keep right or left and take exits or make turns when needed. My father was absolutely in a state of awe.

The volume levels were just fine for me, plenty loud, in fact. Dad often asked me what it said, but he is quite short in the hearing department these days.

Now, the quirk. I've had the unit about a month, and I don't keep it installed in the car all the time. When it's not in the car, it's sitting with the power off on my workstation or desk. However, twice now, I have come into the room only to find that TomTom has turned himself on! Today, I found it on and the battery almost drained. Now, I'm telling you, nothing or no one was near the unit to hit the on button. It just came on randomly, like HAL in "2001 A Space Oddessy" or something, with a mind of its own. (I'm afraid one day I'll try turning it off and it will say "I'm sorry Dave, I can't do that." And my name isn't even Dave!)

This quirk is no skin off my back, since I would only need the unit in the car and would be plugged in for power. However, if someone knows something regarding this issue, I'd appreciate knowing! It's just a little unsettling!

Other than that, I really have to say that it's more than I expected, and then some. For 200 bucks, it's a no brainer. Even though I'm considering changing the name of it to HAL.

I've had the unit for about three weeks now and for the most part I like it. The volume issue hasn't been an issue for me. It's very audible at about 70%; maybe it really is a bad batch of those out there that you can't hear. Two complaints: The unit sometimes doesn't recognize street names but will recognize the highway name. Here's an example: I was dispatched to Kit Creek Road in NC. I arrive at the airport and put Kit Creek Road in the GPS - It doesn't know what I'm talking about. Now I'm in trouble and have to make phonecalls back NY to get directions. When I finally get there, I see that Kit Creek is on the GPS. However, it's recognizing it by it's highway number first: HWY 1639 Kit Creek Road. The other complaint isn't so bad. Sometimes it just takes an inefficient route instead of getting straight to the point. That's 1% of the time though. Overall it's a great device. Even with the Kit Creek incident, the XL 330 helped me to get around the back woods of NC and everywhere else that I go. It's very accurate but you sometimes have to know how to enter the info.

first of all gps systems i judged, the volume is the loudest of all 3, different of all my tomtoms, it is thinner and lighter and the mount has been much improved over other mounts before this device, even switches to night mode without touching the screen, also has a brightness control, very simple to set up,for 200.00$ you will not find a better gps, my wife and daughter have tomtoms,two of them has blutetooth,which does not interest me but, once again to me tomtom has the best voice and display,that i tested with other brands.the volume control will also link to your speed of driving.customer support at tomtom needs improving but i have contacted crutchfield support to knock out the kinks.onnce again stay with tomtom.you will notice the difference

I bought an XL 330 and drove to the California coast. The menu was easy to learn and navigate, and I liked the free voices I could download and night-time display options, but the device was not as accurate as it should be. Once near the coast, it showed me traveling on the water, and on one freeway, it told me to turn off the road when there was no where to turn. The freeway had been redone and moved maybe 20-30 yards and it showed me as being off route.

I had no problem with the volume. Even at 60% volume setting, I could hear it just fine. (I was in a quiet luxury car, so I don't know what it's like in a noisier car.) The unit got me where I needed to go, but I took it back and will buy a better unit. I like the fact that TomTom allows users to correct map errors and submit them. The unit got a little annoying on some freeways telling me quite often to "keep left". I can understand this when a lane goes off, but it sometimes told me to keep left when a lane did not go off (exit only). I think TomTom should update US freeways. I downloaded the latest maps right before the trip so it should not have had these problems.

I had a few qualms about buying this unit because I read these reviews on Amazon about the volume level not being loud enough. I am somewhat hard of hearing, so the volume was a huge issue for me. I went ahead and bought one because I got it locally and figured I could return it if it was not up to satisfaction.

I am happy to say that I have been extremely pleased with this one. In fact, I even turned the volume down slightly because she (I think I am using Mandy's voice) is plenty loud even for me. The British female has a very nice voice too :)

I bought this on a Monday evening, got it hooked up to the computer and did the latest updates and left for a trip the next morning to California (I am in South Dakota). The unit performed flawlessly. It took me a slightly different route than what I normally do, but we decided to do the TomTom route because it was a route we had never taken before.

I have since used it around the LA area and it has gotten me to every point that I have input into it.

Next month...New Orleans!

Great piece of hardware. I am glad I bought it.

A few days ago I bought this GPS mainly because I loved the widescreen feature and TOM TOM reliability. The XL 330 first struck my eye and I found out that the 330 was the updated version of the XL. This GPS is truly a wonderful product and I could'nt be more happy with it so far.
Let me tell you what happened to me last week.

Incidentally, I had to bring back the first one I bought at Circuit City,
because the Volume at the highest setting was barely audible. This volume issue was in response to an early review by Michael Dahlin "Dr D" stating that he ALSO had a volume problem with his unit. I have made numerous attempts at contacting TOM TOM regarding the numerous complaints about the volume, with no response yet. Anyways I went back to Circuit City to exchange the unit for another one. Low and behold the new unit i received worked PERFECTLY with loud and clear sound and great volume.

I have to assume that TOM TOM MUST have released a bad batch of XL 330's.
I have not as of yet received a response from TOM TOM......but again I want to reiterate this product is really wonderful....great GPS for the money!

I couldn't be happier with my new XL 330S. The voice announces the street names very loudly and easy to understand. I chose the feature to sound an alarm when approching a school or church and am having a ball with that one. I chose a moowing cow and when it sounds my passengers break out in laughter and we all laugh our brains out. Also am having fun with some of the free downloadable voices.
Easy to operate and understand how. Lots of cool features. Wouldn't trade it.
I can drive contrary to the directions and it will continue to try to get me back on course, I like that for when I miss my turn or get redirected by traffic conditions.

We've only used our TomTom XL 330 in places near our home, but so far we are very pleased. It even showed us a better route to a place we go VERY frequently! The menus only took a couple uses to get used to, but now we feel fairly confident that it will be able to get us where we need to go.

This is our first GPS so I can't really compare it to others but we did borrow a Garmin from my husband's parents for one trip and we like our TomTom better - we like that it doesn't say things like "recalculating" out loud or warn us that we are turning a gazillion times, and other things like that, but shows a plethora of information on the screen in a manageable way. There are many voice options for the spoken commands, but the default one is the best in our opinion - very easy to understand, etc.

One thing that drew us to TomTom is the community feeling of the TomTom software - if you notice an error in your directions you can correct them on your GPS and later upload the changes to the TomTom Home software - and you can then download updates onto your own GPS from things other users have found, and also just things TomTom has confirmed if you preferred. And importantly for us, the TomTom software works on our Mac OS X which had been a concern of ours.

Good bang for your buck - we're very pleased and would recommend it to anyone.