Product Description
This digital document is an article from Human Resource Planning, published by Thomson Gale on September 1, 2006. The length of the article is 1465 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Tomorrow's customer service model: from representative to advocate.(Health Care Service Corp.'s customer services and management)
Author: Ed Gubman
Publication: Human Resource Planning (Magazine/Journal)
Date: September 1, 2006
Publisher: Thomson Gale
Volume: 29 Issue: 3 Page: 25(2)
Distributed by Thomson Gale
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