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15 of 15 people found the following review helpful
on May 6, 2013
Verified Purchase
Me, that's who. It was delivered on time, and I got an A/C guy to hook it up. I saved thousands of dollars vs. what some AC companies wanted to charge, and even hundreds compared to what my AC guy could buy it for locally. And it works.
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19 of 21 people found the following review helpful
on May 13, 2014
My Goodman Heat & Air unit was installed less than 10 years ago; and I have the paperwork showing that I have a 10 year warranty on the AC unit. The "A" coil is leaking freon. I called their Customer Service Dept. and emailed them copies of all of my paperwork and they will not honor the warranty on the "A" coil. I WILL NEVER EVER BUY OR INSTALL ANY GOODMAN PRODUCTS!!!! Their products will not last as long as they are warranted and they will NOT STAND BEHIND THEIR PRODUCTS. BUYER BEWARE. If you want to contact me about this matter feel free to do so: RLBond@flash.net
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8 of 9 people found the following review helpful
on September 14, 2013
Verified Purchase
I replaced two ~11 year old 5-ton York R22 units with two of these 5-ton units and am very impressed with their performance for the price. They have Copeland scroll compressors and I like the tall condenser design. The chassis is not very rugged; however, it's sufficient for residential. They do include a built-in small filter/dryer but I suggest adding a secondary larger filter/dryer on the 3/8" liquid line. I think these are excellent units for replacing older R22 5-ton units that use a 90 size fixed orifice evaporator. These 5-ton units take an initial 122oz R22 charge + line-set length and superheat adjustment.
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11 of 14 people found the following review helpful
on July 1, 2014
I will never purchase another Goodman product again in my life. Not only that, I will be letting any and everyone I know that they should not wast their money on a Goodman product. This unit (Model GSC13060-1) came with my brand newly built Richmond American home. In Oct. 2009. Since then the coil has broken and sprung a leak twice (which obviously includes coolant being lost) and I've had to have run cap, contactor, and transformer all replaced in a unit that is LESS THAN 5 YEARS OLD. Yes Goodman has warrantied the parts only, but I have paid $1,000 in Labor for this unit. My A/C is currently broken and I contacted the rep to see if he would replace the whole unit (because I believe it's a lemon) and OF COURSE he would not. So now I am going to go on a rampage and trash Goodman on every website possible!!
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9 of 13 people found the following review helpful
on April 18, 2014
I was messining around and saw this. Take it from an HVAC/R guy.... first off goodman is decent equipment.not top of the line but good for the price. Second dont buy hvac equipment online! Especially dont buy equipment and write a bad review! Looking at the bad reviews I can all but guarantee their isuues are install related! Do yourself a favor, contact a reputable company in your area buy a unit through them(if they determine your in need of one to begin with)have them install it and maintain the damn thing. It will work just as its supposed to if installed and sized properly!
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on April 3, 2015
Loud. Within two years had to replace heating coils and strips. Coils went out during coldest part of winter and two weeks backorder. Guess we weren't the only ones with troubles. Now in less than ten years compressor is gone and not under warranty.
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on March 17, 2015
Verified Purchase
Next Day MRO would not return item.
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6 of 10 people found the following review helpful
on April 9, 2013
Goodman has a good warranty. Get a good installer, and you should have good service from this one. A goodman unit is one of the best out there for the price.
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10 of 17 people found the following review helpful
on August 5, 2012
My old 20yr plus AC worked better than this new Goodman 5 Ton 13 Seer AC unit. It will not maintain a constant temp. If the outside temp. is 95 or higher the Goodman struggles to maintain a temp between 81-84. If the outside temp is 94 or below it will maintain a temp 78 degrees. Just installed the system in July. I will be contacting the installer to see whats the problem with this piece of Goodman junk! Should have bought a Trane or Lenox.
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1 of 4 people found the following review helpful
on December 29, 2013
3 ton is over 12 years old. Never had a problem. The 2.5 ton is three years old and one problem covered by warranty. Great units. I recommend them. The newer unit is 14 SEER, R410, and the savings as well as warm air is noticeable over the previous R22 , 10 SEER unit it has replaced. Getting a local HVAC company to install was easy too. They even did the warranty work!
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