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Top 5 books on Customer Service

Tim Edwards
 
Kicking Goals For  Customer Service
Kicking Goals For Customer Service
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)
Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)