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Top of video captured is black & white

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Initial post: Dec 28, 2012 3:54:08 AM PST
NigelT says:
Honestech VHS to DVD 5.0 Deluxe
When I capture from my 8mm sony camcorder, the top tenth of the picture is in black and white and the rest in colour. When I play tape direct onto a TV the entire picture is in colour so tape is OK. How can I get the capture to keep the whole picture in colour.

In reply to an earlier post on Dec 31, 2012 8:32:15 AM PST
Dear Nigel,
Sorry to hear that you are having trouble with the video. The video standard setting (NTSC/PAL) on your camcorder may be different from the one on your PC. The software will detect the region setting on your PC and select the video standard setting automatically (i.e. NTSC for North America). You will need to use our 'Change Video Standard' application to adjust the video standard (format) setting in Windows. Please check the NTSC/PAL setting on your camcorder, tape and PC for this. If you are continuing to have this problem, please contact our support team (
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Participants:  2
Total posts:  2
Initial post:  Dec 28, 2012
Latest post:  Dec 31, 2012

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