Most helpful critical review
93 of 104 people found the following review helpful
Okay to a Degree
on November 23, 2012
This is my third Toro blower/vac unit purchase over a period of twelve years. I like all its features in general, and the price is attractive, but I'm not totally thrilled with the unit. Unfortunately, there are several parts of the unit that become obsolete after about three years of use; the electrical switch assembly, the nozzle connector (the size changes with each new model year), and the leaf bag zipper which has been grossly undersized and prone to failure since the whole line of blower vacs first came to market. Toro Customer Support admits this one item is high on the list of customer complaints, yet no attempt has ever been made to upgrade it. They will replace bags with failed zippers for free as long as your unit is still under warranty; after that, you will have to buy a replacement bag (because that would be cheaper than having someone install a new zipper). I am not a fan of companies that use "planned obsoleteness" to stimulate sales. Our landfills are full of such practices.