Most helpful positive review
83 of 88 people found the following review helpful
Good little monitor, poor out of the box experience
on October 12, 2011
I'm finally happy with my new Toshiba Mobile USB monitor. It sure didn't start off as a good experience, however.
First off, I may not be using this like most people would (i.e. as a truly mobile monitor for laptops). I wanted a third, small, monitor for my office desktop setup. It's used almost exclusively for Outlook and my To-Do List (Toodledo). I already have a 24" and a 22" monitor on my desktop so I didn't want or need something big since I don't have much room left on my desk. This size and compact form factor the bill nicely for the third monitor. The brightness is decent. The picture is pretty good. Nothing outstanding, but certainly good enough for the my intended purpose.
But, I was so very close to giving up on this monitor. First of all, they provide you with a mini-USB to dual USB cable. One USB is for the picture and the other is for power. They say that some computers will power it through a single USB 2 cable. Not mine (a newer Dell). The USB cable that they supply is only about 12 inches long and didn't even come close to reaching from the top of my desk to my Dell Tower under the desk. And, since it's a mini-USB to dual USB cord, it's not as easy as grabbing one of the many USB cords that we have sitting around. So, I ordered a USB hub from Amazon with a long cord. I then plugged the two USB connections from the Toshiba to the USB Hub. No go. It still would not get powered through the USB hub. So, I finally purchased two of the AmazonBasics USB 2.0 A-Male to A-Female Extension Cable (3.3 Feet/1.0 Meter thank goodness for Prime!). And, we finally have a winner!
So, after a week of buying different things and waiting for deliveries from Amazon, I was finally able to turn on the monitor and display my desktop! Now, for the drivers. The drivers that Toshiba includes are HORRIBLE on Windows 7. They are dated from March 2011. Do not install them! I have read other stories that they work equally as bad on Windows XP and Vista. I was getting constant screen flickers. When you let your PC go to sleep and came back it would not display ANYTHING on the primary monitor. The #2 monitor and the #3 Toshiba did light up. So, I had to CTRL-ALT-DEL to login in the blind. Once you logged it, the primary monitor would finally wake up. Doing almost anything in Photoshop would cause all three monitors to flicker and then the entire PC would lock up. You had to power off and restart. This happened four or five times over the first day and I was about to pack the thing up and send it back. Then, I found some new drivers on DisplayLink.com (verson 6.0 M1 dated October 10, 2011). After almost a full day of running the new drivers from DisplayLink, everything finally seems to be good.
My advice to you:
1. If you need more than 12" of cable, search for "AmazonBasics USB 2.0 A-Male to A-Female Extension Cable" and grab TWO (2) of them. They come in a variety of lengths and are cheap (much cheaper than Best Buy, Staples, OfficeMax, etc.).
2. Then, when you get the monitor, forget about the CD. Go to DisplayLink.com, click Support, and download the drivers for your OS.
Follow these two steps and you should have a much better experience than I had.