Customer Reviews

Toshiba 50H72 50 4:3 HDTV-Ready Projection TV

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I was torn between a 50" Sony TV and this Toshiba until I saw them side by side in the store.. The Toshiba has a far clearer picture. I also have a Toshiba DVD player (2 years old) and the picture is perfect. The salesman in the store said that a lot of people think the Toshibas have a better picture than anyone else.

Very nice picture. One of the best I have seen on a big screen. Viewing angle is good, unlike some of the other projection TV's out there. The only complaint I have, and it is a very minor one, is that you have to be using HD1 or HD2 (COLORSTREAM) hooked up to a device that has component video (RGB) to use the Zoom, Letterbox, etc features. You cannot ZOOM, for example, on satellite or cable reception to get rid of those annoying black bars when they are being broadcast. In the literature it isn't all that clear, or I didn't read well enough. If I would have know that, I might have opted for the wide screen model for a few hundred dollars more. All in all it is a great TV. Perfect size for any living room. I give it 5 out of 5 stars and highly recommend it to others.

In December 2002 I purchased a 50H72 Television. Six months later, in June 2003 the entire screen became green. The authorized Toshiba repair company came out and two months later still could not fix the TV. After numerous calls to Toshiba they finally agreed to replace the TV in July 2003. In July 2006, the TV began blacking out periodically, without warning. The same authorized Toshiba repair company came out and in September 2006 said the TV was damaged because of a power surge. I explained that the line was surge protected and other equipment also operated on the line, none of which was damaged. I was then informed it did not matter because the product could not be repaired because Toshiba no longer makes the parts. I again called Toshiba the their customer service was offensive at best, when I could get someone on the phone because I was repeated told someone would call me back and never did. Finally, I was told Toshiba refused to do anything whatsoever. When I told the "customer service" representative Tori, I wanted to file a complaint I was told, "you do whatever you have to do". In a nutshell, the product was horrible and only outmatched by the worst customer service I have ever experienced.