Most helpful critical review
148 of 168 people found the following review helpful
So far so good...Not so fast!
on November 3, 2012
Had it for about 4 weeks. No problems. Simple to use, plenty of backup options, even makes a complete image of your harddrive. I want to believe that a home desktop unit like this is more reliable then the portable types which seem to have problems over time with dying. This one is the larger 3.5" and plugs into an outlet for power, so not powered by a USB port or anything. The unit comes on when you get on the computer and seems to sleep when you are not on it. I think this is the right way to go if you value reliability over portability.
We'll, as fate would have it I have spoken too soon! Just as of this weekend the backup is not completing as it errors out after some percentage complete. Just doesn't finish. I believe some sectors have already gone bad. Called the customer service line and their automatic response is to send you to their website "acclaim.toshiba.com" where you basically have to send it in as a claim. Luckily I am within the 30 day window with Amazon so I am returning it.