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  • Toshiba 5TB Canvio Desktop External Hard Drive (HDWC250XK3J1)
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Toshiba 5TB Canvio Desktop External Hard Drive (HDWC250XK3J1)

by Toshiba
| 11 answered questions

Price: $159.99 & FREE Shipping. Details
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.
5 TB
  • Expand your digital storage, high capacity storage in a compact desktop design
  • Versatile: fits your space in your home or office
  • Safeguard your valuable data with preloaded easy-to-use backup software and secure backup with password
  • File, folder and full system backup and recovery
  • Schedule automatic backup
  • USB plug and play- USB 3.0 + USB 2.0 compatible
  • 3-year limited warranty
44 new from $153.00
$159.99 & FREE Shipping. Details In Stock. Ships from and sold by Amazon.com. Gift-wrap available.

Frequently Bought Together

Toshiba 5TB Canvio Desktop External Hard Drive (HDWC250XK3J1) + Seagate Expansion USB 3.0 5TB Desktop External Hard Drive (STBV5000100)
Price for both: $289.98

Buy the selected items together

Compare to Similar Items

This item: Toshiba 5TB Canvio Desktop External Hard Drive (HDWC250XK3J1)
Customer Rating (621) (928) (1472) (1433)
Price $ 159.99 $ 159.00 $ 88.71 $ 164.99
Shipping FREE Shipping FREE Shipping FREE Shipping $ 9.99
Sold By Amazon.com Amazon.com Amazon.com Electronic Sales Express
Hard Disk Size 5 TB 5 TB 2 TB 4 TB
File System NTFS Ntfs Ntfs Ntfs
Hard Disk Description External External Portable Desktop
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Technical Details

Capacity: 5 TB
  • Hard Drive: 5 TB
  See more technical details

Product Details

Capacity: 5 TB
  • Product Dimensions: 5.1 x 1.6 x 6.6 inches ; 2.3 pounds
  • Shipping Weight: 3 pounds (View shipping rates and policies)
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B00J5EZNO0
  • Item model number: HDWC250XK3J1
  • Average Customer Review: 3.7 out of 5 stars  See all reviews (621 customer reviews)
  • Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
  • Date first available at Amazon.com: March 25, 2014

Product Description

Capacity: 5 TB

Canvio Desk Desktop External Hard Drive

The Canvio Desk is a compact yet spacious desktop external hard drive that lets home and office customers expand their storage and protect their digital assets with up to five terabytes (5TB) of capacity—while keeping tabletop clutter down.

Take a load off—your PC, your desk, your mind.

Between videos, music, pictures and important documents, you have a lot to store and a lot at stake, considering possible hard drive crashes and other glitches. Why chance it? New from Toshiba, who is always innovating to make your “everyday” better, the Canvio Desk plugs right into your PC and gives you up to five terabytes (5TB) of extra storage—instantly. But it takes up minimal space, thanks to a slender, dual-orientation design. And it helps you breathe easier, too, with preloaded, cloud-enabled1 software that makes short work out of full-system backups and disaster recovery.

Expansive Storage

With the Canvio Desk, high capacity meets a high level of convenience. These space-saving external storage devices come in sizes ranging up to a ginormous five terabytes (5TB) —enough to keep your growing collection of pictures, music, home movies, video clips and important documents in one easy-to-access device.

Space-Saving Desktop Versatility

You have a lot to store. Good thing the Canvio Desk doesn’t take up much of any tabletop in your home, office, dorm—wherever. Plus, it features a dual-orientation design that makes it an even better fit by letting you place it either long- or short-side-down.

Back-Ups Made Easy

Unlike other solutions out there, the Canvio Desk makes it simple to back up not just files and folders, but your entire system—with preloaded easy-to-use software. Back up onto the cloud1and secure with a password for total assurance. Schedule automatic future backups. Then stop worrying and keep enjoying your digital world.

Peace of Mind Times Three

Like all Toshiba products, Canvio Desk external hard drives were designed from the ground up with your needs and imagination in mind, then tested again and again for reliability. You can count on them to perform as advertised—every time. That’s why they come with a solid three-year limited warranty.

Product Contents
  • Toshiba Canvio Desk Hard Drive
  • USB 3.0 Cable
  • AC Power Adapter
  • Quick Start Guide
  • NTI Backup Now EZ (preloaded on drive)

Customer Questions & Answers

Customer Reviews

My first bad review of a product.
After ONE backup, this drive died - is not recognized by computer, cannot access, lost all files, photos, etc.
The drive lasted 6 months then died.

Most Helpful Customer Reviews

144 of 156 people found the following review helpful By Protoplasm on October 20, 2012
Size Name: 3 TB
Contrary to the raving ALLCAPSGUY who reviewed this product before I did, this unit comes with an AC adapter and a standard USB 3.0 micro-B cable like this one: C2G / Cables to Go 54176 USB 3.0 A Male to Micro B Male Cable (1 Meter/3.2 Feet, Black) It is not fragile or some sort of mutant cable.

The drive comes with some crappy backup software (NTI Backup Now EZ) that I immediately deleted (but take care not to delete the manual/warranty information that is also on the hard drive--you should copy that to a safe location first). If you look at the reviews for the NTI Backup Now EZ software you will know why nobody uses it except maybe the people still on Windows XP and even then I wouldn't trust it. The drive comes with 3 years warranty, though time will tell how durable they are.

What I don't like about this unit is how it's fanless so it can warm up to about 50 degrees C according to my "HD Sentinel" hard drive monitoring program. On the other hand, the manual says it's built to endure anything up to 60C, and Google did a study where they found that drive failure is not really correlated to temperature (except if you get to the extremes), so I guess it's not a big problem. Another pro: since it's designed to work without a fan, it will work until the hard drive dies, whereas if it was designed to work with a cooling fan, it may die when the cooling fan dies OR when the hard drive dies, whichever comes first.
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140 of 160 people found the following review helpful By KEG on November 3, 2012
Size Name: 1 TB Verified Purchase
Had it for about 4 weeks. No problems. Simple to use, plenty of backup options, even makes a complete image of your harddrive. I want to believe that a home desktop unit like this is more reliable then the portable types which seem to have problems over time with dying. This one is the larger 3.5" and plugs into an outlet for power, so not powered by a USB port or anything. The unit comes on when you get on the computer and seems to sleep when you are not on it. I think this is the right way to go if you value reliability over portability.
We'll, as fate would have it I have spoken too soon! Just as of this weekend the backup is not completing as it errors out after some percentage complete. Just doesn't finish. I believe some sectors have already gone bad. Called the customer service line and their automatic response is to send you to their website "acclaim.toshiba.com" where you basically have to send it in as a claim. Luckily I am within the 30 day window with Amazon so I am returning it.
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55 of 63 people found the following review helpful By Mike Stefanik on February 25, 2013
Size Name: 3 TB Verified Purchase
If you're planning on using this external drive for backups on your Windows 7 system, this drive has some serious flaws. The first issue is that the drive's APM (advanced power management) feature ignores Window's power management controls and will always put the drive to sleep after about 15 minutes, regardless if you configure the system to never power down the drive. And once the drive powers off, the only way to get Windows to recognize the drive again is to reboot the system. That alone makes the drive functionally useless for automated backups.

If you do some searches, you'll find this issue is discussed a lot and people have some workaround with 3rd party utilities (that seem to be hit-and-miss). Toshiba has a utility that is supposed to prevent the drive from sleeping, but it doesn't recognize the 3TB drive. I even tried using the hdparam tool on Linux to disable APM altogether, and that didn't work.

The other issue is that high capacity drives like this use Advanced Format (AF), and if you use the standard Backup and Restore software in Windows 7, you'll get errors. Microsoft has published some fixes to try and address the problem, but a lot of users still report failures. This is not an issue that's specific to Toshiba (it also has been reported with 3 TB Seagate and WD drives), but it's something that you should be aware of if you're primarily interested in backups.

It's a shame, because the drive itself is attractive, quiet and was running cooler than the LaCie that it was going to replace (the USB cable could be longer, but that's a minor thing). However, I purchased it to use with my desktop system that I have configured to do automatic backups at 1AM, and it simply does not work correctly for that. If this is the kind of thing you're looking to buy an external drive for, look elsewhere.
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54 of 67 people found the following review helpful By Vinyl Scratch on March 8, 2013
Size Name: 1 TB Verified Purchase
I bought this external to used as a backup for 2 systems, It had constant problems being recognized in Windows 8, even tho it says its now supported. It would take 2 boots to make it visible, since the first would bring up "Unrecognized or Malfunctioning USB 3.0 Device"

These problems went away when plugged into a 2.0 slot but still... I wanted a 3.0 Fast Backup drive, I got a nightmare.

The HD was checked out with HD Tune Pro, SMART settings, every test you could do before I started moving data. once I had about 650 of the 945gigs filled. It began its slow decent into the hell of clicks tings, ticks, and even better.... the External will sometimes make a LOUD siren sound like how your PC Speaker would buzz when you did something wrong or held down a key.

The drive was in a bad way, as I babysat it trying to copy everything back, then it hit a bad sector... Basically froze the entire system if it was plugged in, lost its drive volume name, and said it needed to be formatted to be used.

I am a 15yr+ exp PC tech and this kind of drive performance is why I swore off Seagates, Hatatchi's and Fujitsu's.

All in all, Tech Support call basically went like this, between 3 different phone "techs" that I could barely understand.
-My drive thats 75% full with sensitive data is dead.

Tech: send it in for new replacement.

-What about my data? I positively cant lose it, and to top it off a week old drive just completely went DOA

Tech: send it to drive recovery to get data back, but no new drive because you VOID warranty.

-What the hell???? Lose BOTH ways?
Read more ›
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Toshiba 5TB Canvio Desktop External Hard Drive (HDWC250XK3J1)
This item: Toshiba 5TB Canvio Desktop External Hard Drive (HDWC250XK3J1)
Price: $209.99 $159.99
Ships from and sold by Amazon.com