Top critical review
35 people found this helpful
Bad hardware, bad customer support
on November 8, 2013
It worked for a month, then the trackpad and half the keyboard stopped working. From reading the other reviews, this seems to be a common problem. It was still under warranty, so I returned it for repair, and had no computer for a week. A few months after that, it would start up with a message that said "Preparing for Automatic Repair" and then go to a permanent blank blue screen. I called their tech support line, was disconnected twice, and spent another 12 minutes on hold. Then Toshiba claimed that the warranty is expired even though I have only had it for three months, and their own site says the warranty is good for a year. I will never buy another Toshiba product.