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39 of 43 people found the following review helpful
on February 24, 2005
My experience with this unit echoes everything else you've read here. I made the mistake of buying this item "factory standard" refurbished, and obviously, all the company did was re-package a damaged product. The DVD player simply doesn't work and any slightly competent repairman would know that upon inserting a DVD. I ordered this unit two weeks ago, paid for it, and here it sits in my apartment, as it's now my responsibility to package it up and bring it to a UPS store. Easy shipping was half the reason I bought it online in the first place, not to mention the extra $30 it cost to have it delivered. The thing weighs 30 lbs., I don't have a car, and there's no UPS shop within a mile of my house. Basically, this is a $140 paper weight. It will be weeks before I have a TV, these guys are not being helpful, and surely, whomever buys through them next will get this defective TV/DVD unit; Don't let it be you.

Here's the response I got from Wegotbetterdeals.com when I told them the defective DVD player was coming back COD (Note the hillbilly spelling) :

Sorry. That's how it works.

We have done what we can do. The refurbisher that owns the warranty has done what they can do. You choose to take another route. Not our fault.

Yes the package will be refused. As per the Amazon return policy you are
responsible for returning the unit. It also states that it must be
postmarked within 7 days of receipt. You are long from both. <NOTE: THAT'S NOT TRUE, IT'D BEEN THREE DAYS, AND ONLY BECAUSE OF THEIR STALLING.> Remember you paid Amazon not us. By the way. We will be glad to forward all of the emails that we have sent you, the refurbisher has sent you and all of yours showing that we did as what you stated " as promised ". <NOTE: "Promised" WAS A REFERENCE TO ONE THING THEY DID, NOT ALL.>

You have no leg to stand on. You purchased under terms and agreements with
Amazon and I guess that you think that you can make up your own rules. Well
unfortunately life does not work that way. Maybe in your little world you
think it does but you are sadly mistaken.

Here is Amazons return policy. Read it before you send us an other unrelated
full of BS email.

"If necessary, you can return your item to the seller for a refund. Please
note that items purchased from Amazon Auctions or zShops sellers need to be
returned directly to the seller and not to Amazon.com.

To be eligible for a refund, you must return your item to your seller in the
same condition you received it, and the return must be postmarked within one
week of receipt. Shipping and handling charges for returning an item are
borne by the buyer."

You can do what ever you choose with the product. It is your to keep.

Have a nice life looser.

Regards,
Wegotbetterdeals
Top Brand Names at Rock Bottom Prices

PS: We'll be sure to leave just the right type of feedback on Amazon as well so there are no other sellers that have to deal with the worlds last Neanderthal.

And don't bother replying to this email as your address is now consider to be junk.

<AFTER NUMEROUS REQUESTS, I COULD NOT GET ANYONE'S NAME. DON'T DO BUSINESS WITH THESE PEOPLE. WE'RE NOW FIGHTING THROUGH MY CREDIT CARD COMPANY, BECAUSE APPARENTLY THAT'S HOW THEY OPERATE.>
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15 of 15 people found the following review helpful
on July 18, 2005
Our 13" Toshiba TV/DVD player was manufactured in August of 2004. We purchased the set from Target a few months later for our kitchen. After owning the set for about 8 months, the television stopped powering on properly. The light comes on briefly and then goes off. After reading other reviews, I'm furious that Toshiba hasn't taken responsibility for this problem which is obviously widespread and is a design/quality issue. If some repair shops are repairing 17 or more of the same sets for the same problem, then Toshiba should know what the problem is. When we called Toshiba, they were "not aware" of any problems with this set. Others who have had their sets repaired have said that the problem recurs after a few months, which means you'll have wasted even more money.

If you're a TV repairman and like to keep your hands busy, this TV is for you.
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12 of 12 people found the following review helpful
on February 18, 2005
I received this TV as a gift, and it came off the factory in Jan 2004, and it recently broke, the power connection and board totally had to get replaced, cost more than 120.00 to fix, almost enough for me to scrap the whole thing and buy another tv. It worked well until one day, it wouldn't turn on any more. Buyer BEWARE, after a year it could poop out on you. And it would not be under agreement any more! No reason should a tv stop working after 1 year.!!!
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12 of 12 people found the following review helpful
on June 5, 2005
I purchased this TV/DVD Combo in January 2005. Four months later it stopped working; it wouldn't turn on. I unplugged the unit for 30 minutes as suggested by a Toshiba representative, but to no avail. The unit cost a little over $150 and it will likely cost 50% or more of the purchase price for repairs according to a Toshiba authorized repairman. It's not worth it. Lesson learned. Next time, I will buy another brand!
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11 of 11 people found the following review helpful
on February 7, 2005
I bought this tv and started having problems with it 4 months later, the tv turns itself off immediately after you turn it on. I was upset that it was one month out of labor warranty so I was going to have to pay $80 for repairs already. No one on the customer service lines at Toshiba was underdstanding or apologetic for this inconvenience. I had it repaired and am still having problems with it doing the same thing. Toshiba will not do anything about it until they hear from the service company which means I have to take time off work to drive it back to this service company. And still I have yet to hear one of their customer service reps apologize for sell me a lemon of a TV. I will never by Toshiba again. And I would never recommend them to anyone else that was looking for a TV.
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13 of 14 people found the following review helpful
on June 17, 2005
I bought TV/DVD combo from retail store - DVD broke during the first year of use - just stopped working.
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8 of 8 people found the following review helpful
on December 15, 2005
I got this tv for Christmas last year and it stopped powering on less than a year later. I am not sure how to fix it, and I have unplugged it. Tobisha is unaware of this problem. Unless you have a very nice extended warranty ( which is what Tobisha expects you to do apparently) you are going to have a dust collector instead of a tv. This tv is garbage. Save your money.
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11 of 12 people found the following review helpful
on November 24, 2005
After a few months of satisfactory performance, our MD13P1 will not power off, and any attempt to do so will lock it up, and we have to resort to unplugging it. Also, the DVD player does not work at all.

Buying this model has been a complete waste of money, and I will never buy a Toshiba product again.
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6 of 7 people found the following review helpful
on February 7, 2005
I bought this tv and started having problems with it 4 months later, the tv turns itself off immediately after you turn it on. I was upset that it was one month out of labor warranty so I was going to have to pay $80 for repairs already. No one on the customer service lines at Toshiba was underdstanding or apologetic for this inconvenience. I had it repaired and am still having problems with it doing the same thing. Toshiba will not do anything about it until they hear from the service company which means I have to take time off work to drive it back to this service company. And still I have yet to hear one of their customer service reps apologize for sell me a lemon of a TV. I will never by Toshiba again. And I would never recommend them to anyone else that was looking for a TV.
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14 of 19 people found the following review helpful
on June 11, 2004
Verified Purchase
I ordered MD13P1 TV/DVD combo from Amazon.com They said it would take from 5 to 10 days for Delivery .It only took 3 Days 5 stars to amazon. The discription said it would play mp3's nope notta will not Play them. As for every thing else works just GREAT.
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