Most helpful critical review
10 of 11 people found the following review helpful
New unit does not recognize ANY dvd
on May 27, 2012
Coincidence but this product was purchased by my 82 yr old mother in order to watch DVDs when she could not get out of bed. She has standard dvd players in other rooms of the house. This unit works fine except for one major malfunction: it will not recognize any commercial dvd. Obviously the discs can be viewed without problem on her other dvd players, but not the Toshiba SDP95SWN. Toshiba offers no support for this problem beyond "make sure the discs are clean....". So the product is useless and Toshiba is not interested in replacing it ("we never have heard of this..."). Stick with a company that stands behind their products (Sony, Panasonic..). I ran into a similar reaction with a "stuck" Toshiba LCD TV display column that shows permanent blue when the TV is on.