Your rating(Clear)Rate this item


There was a problem filtering reviews right now. Please try again later.

350 of 368 people found the following review helpful
on August 1, 2013
I am not fan of Windows 8 yet. This Toshiba Satellite C55-A5245 15.6 inch laptop is a deal at the price. Came with 4GB Ram. Opened the cover to look at the ram storage slots. There are 2 slots and only one is used with a single 4 GB Memory card. This laptop can expand up to 16 GB Ram.. Came loaded with Norton--I deleted it immediately and loaded Windows Essential Security which is fine and it is free. The satin black in trax horizon finish on this laptop is beautiful and somewhat like the Dell Matte finish that I have seen. So far, I am very pleased with this laptop.
3232 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
142 of 161 people found the following review helpful
on August 25, 2013
Ordered this and an additional 8 gb of Crucial memory (8GB DDR3 1600 MT/s (PC3-12800) Notebook Module, CT102464BF160B -- B006YG8X9Y for my mother who just wanted to surf the web, check email, use Skype and watch videos. So far, it's been great (she's had it a couple days). I did uninstall all the Norton stuff (3 things) and installed AVG Free (I've had hit and miss issues with Norton in the past, including slowness and other problems, so I've given up on using their stuff). Adding the memory was a breeze. It had 1 4gb stick in it and the open slot was in front/on top under the cover that was held in with one screw. Just inserted the additional 8 gb stick and both the bios and Windows recognized it immediately with no issues -- giving it 12 gb of memory now. It's super zippy now. We haven't done any Windows updates (it comes with Windows 7, SP1), so hopefully, those won't cause issues as they sometimes can.

Overall, very happy with the system and what she can do. She watched a streaming music/tv show video the other day with zero issues (wirelessly, but she does have a great, 15mb+ high speed cable internet connection). And she keeps raving about how fast it is (disclaimer: the laptop it replaced was 7 years old, having hardware issues and was running Windows Vista).

Update (8/27): Office 2013 Professional Pro installed and running super fast. Windows updates installed and running fast. VERY happy with this laptop so far.
1414 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
157 of 182 people found the following review helpful
on September 9, 2013
This is a terrific computer - our family actually has four of them - one for each member. I am not a computer expert just an on-going daily functional user. I especially like the speed. Toshiba has done a good job at removing the "junk" when you initially set it up. I only had to uninstall one programs, Norton, as we use webroot anti-virus software.

Update: As I mentioned earlier we have 4 of these computers but now the hinges are breaking or coming loose on one. So after investigating I found it's a common problem with Toshiba computers. They are selling them at a good price but there is a flaw in the manufacturing of the hinge area - and there have been lawsuits one in particular in 2010. I like the computer but be weary. I am off to the computer repair shop now to spend about $150 to repair.
1212 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
63 of 73 people found the following review helpful
on August 19, 2013
I bought this laptop so that I could do four main things: (1) Draft and edit various MS Office documents; (2) save my iTunes library; (3) store my photos; and (4) pay all my bills. For the price, this laptop does a great job at all 4 things. This is also one of a dwindling supply of laptops that still run Windows 7, which I need for my work and vastly prefer to Windows 8. It is really light and has a nice amount of real estate to set my checkbook on when I'm doing bill-pay online. (This obviously adds some bulk, but since I use this in my home and don't travel it's fine).

My only complaint is that most of the ports are on the right-hand side of the laptop (the DVD drive and one USB port are on the left-hand side, and there are no ports on the back of the device). If you have a bunch of cables plugged to the ports, it makes it a little awkward if you also have a mouse plugged in. This isn't a problem for me, though, because I have a wireless mouse and rarely use the other ports since I have wifi. I'm also still getting used to the keyboard because the keys do not have much depth to them.

I'd love to have a MacBook, but this computer serves all my needs at more than half the price.
22 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
The manufacturer commented on the review below
28 of 30 people found the following review helpful
on December 16, 2013
This laptop is brand new yet its battery is dead. Laptop won't charge. The product is over a month so I couldn't get an exchange from Amazon.
11 commentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
The manufacturer commented on this review (What's this?)
Thank you for the review, dung, and sorry to hear about the battery problem.

Please visit Toshiba's Troubleshooting Assistant at https://support.toshiba.com/troubleshoot to begin the process of ordering a warranty replacement for the battery.

Thanks again for the feedback and sorry for the trouble.
49 of 57 people found the following review helpful
on December 10, 2013
I bought this laptop for my wife on Oct. 6th 2013 to replace her ancient Compaq that just died. This laptop itself is awesome, super performance at a great price, perfect for home office work. What's upsetting is the battery failure. I'm a geek and I know how to handle laptops, I let the laptop fully charge 100% overnight after initial setup... it was plugged in and fully charged overnight before the first time we attempted to use it on battery. My wife was using the laptop plugged in as well as unplugged until the first week in Dec. 2013 when she brought the charging problem to my attention. The battery supposedly has a 42-43% and doesn't change, Windows reports that the charger is plugged in but the battery is not charging. I have taken the battery out and put it back in a few times, checking its connections for dirt, etc, and after a reboot the battery appears to charge for a moment then stops charging. The laptop runs fine plugged in, however when I unplug the power cord it instantly shuts off. It's obvious the battery is DOA. I finally had time to contact Toshiba Support on Dec. 10th 2013 about the issue, I dealt with an awesome support person who spoke great English (a pleasant surprise) but was later shocked to find that, even though they have all my contact and registration info, that they want to charge me over $100 to send me a new battery. This $100 is supposed to be a "hold" and will be released when I send back the dead battery in the same box with their prepaid label... then they will supposedly give me the $100 back. Of course, we are dried up money-wise after Christmas shopping and need to wait a couple of weeks before we can afford to toss out an extra $100, even if it is just "on hold". So overall, the laptop is awesome (plugged in anyways), the salesperson was excellent, but Toshiba needs to do much more thorough testing on their laptops as they are coming down the factory assembly lines.
44 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
62 of 73 people found the following review helpful
on August 6, 2013
A lot of computer in a small package. There is ample room on the keyboard for your hands and wrists, and the keys are larger than most Laptops this size. I got it for $410.00, and that is a extremely good price for what I got.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
70 of 83 people found the following review helpful
on August 19, 2013
Was looking for a laptop with a Windows 7 operating system. This was for an elderly person used to XP who wouldn't want to learn Windows 8. They've been very pleased with it. Toshiba makes good products.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
13 of 13 people found the following review helpful
on March 24, 2014
This replaced an HP Pavilion running Windows Vista bought in 2008.

I initially bought another HP with Windows 8.1. I had set up one before for my dad, and the Windows Update process took a VERY long time, but I thought it would be okay once I got it set up. Well, it was NOT. After getting my HP Windows 8 updated, I found that Windows 8 can't run some of the programs that are necessity for me - one being Windows DVD Maker. So I returned it. I'm also really not sure why the Windows 8 Updates take so long. I've never experienced that with any Windows versions - including XP, Vista, & Windows 7.

I paid about $150 more to get Windows 7, but I am completely satisfied. I took it out of the box, turned it on, went through the setup steps, and it was ready to use. It did have some Windows Updates to go through, but it was done quickly, unobtrusive, and without my help. I also added my Google Drive, Google Chrome, Google Music Manager, & Dropbox. Those took a little time to sync, but again they were unobtrusive, and I was able to use the computer at the same time.

Also, I think this is very important. I UNINSTALLED Norton as soon as I got the laptop running. My PC experience has been that Norton & McAfee slow things down. So I just let Microsoft Security Essentials take over. I was running it on my HP Pavilion Windows Vista, and it was taking care of the job.

I have also installed a trial version of Aimersoft DVD Ripper to rip DVD's to my laptop, convert to mp4 format, & load on an Android phone. I have done that successfully, and it was done as quickly as can be expected for ripping a full length movie.

The only thing that might bother some - I do notice the speakers are not as high quality as what I had on my HP Pavilion. Speakers are loud, but they just don't sound "quality" maybe like buying a cheap off brand stereo system. I think the Pavilions are built for entertainment. That's not why I bought the Pavilion. I just liked the specs at the time. Entertainment is not why I bought this Toshiba either. I do mainly office type work on my laptop - spreadsheets, etc using Google Drive, and I wanted Windows 7. This one fit in my budget.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
32 of 37 people found the following review helpful
on February 2, 2014
I had a laptop with Windows 8 (not Professional.) When I found out it would cost a fortune to downgrade to Windows 7, I tried my best to get used to the "Smart Phone" format of Windows 8. I became frustrated with every other keystroke. I never did find out how to shut the thing down so I had to leave it plugged into the charger to be able to struggle with it. I soon swore I was going to smash the blasted thing with my sledge hammer. I didn't (the thing cost me $700) and I wound up giving the thing to my step-son with the proviso that once he figures out how to shut it down he must tell me. What a dumb operating system.
My Windows 7 laptop makes me very happy. It's like an old friend to me, responding to all my commands with precision and speed (Windows 8 is slo-o-o-o-w.) It's almost as good as my Windows XP laptop from many years ago, but that's only a 10 inch screen. The Windows 7 laptop cost me $200 less than the Windows 8 and has more memory and hard drive space. You just can't beat that.
I recommend this laptop to anyone contemplating purchase of a laptop. Just make sure it uses Windows 7 or you will be sorry. Alternately, I recommend purchase of ANY computer should avoid Windows 8 at all costs. Windows 8 isn't worth having even if it's FREE!
If you haven't noticed, I don't like Windows 8 very much.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
See all 296 answered questions

Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.