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1 of 10 people found the following review helpful:
5.0 out of 5 stars
An Excellent Book!,
This review is from: Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers (Paperback)
An Excellent Book For All The Managers In Every Organisation....... A Must Read
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Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers by Stephanie G. Sherman (Paperback - December 18, 1998)
$80.00
In Stock | |
 
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