Total Quality in the Chemical Industry relates first-hand experiences of both successes and the difficulties encountered in following the 'Total Quality' philosophy. It is complementary to existing 'how to' guides, illustrating the way this philosophy works in actual practice. The book begins with a brief introduction to the subject and goes on to describe real examples of the implementation of total quality management in industry, in both manufacturing and research. The bulk of the papers cover developments in the chemical industry but other industries are represented as well and the companies featured in the examples are widely recognized as being leaders in Total Quality Management (TQM). TQM is currently under criticism as being another management philosophy which fails to deliver, yet this book shows that success can be gained and that the potential rewards are well worth the effort. Total Quality Management in the Chemical Industry is essential reading for managers, section leaders and safety professionals in the chemical industry and in most manufacturing industries as well.
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