Customer Reviews

Total Chef TCG08G-CA 4IN1 Sandwich, Waffle, Grill & Griddle

5 star:		(2)
4 star:		(3)
3 star:		(0)
2 star:		(5)
1 star:		(9)

 

 

**EDIT: My first review I gave it five stars b/c it worked great for a few weeks. I can't change the stars to one now, so I will just update my review summary. After about a month of use, we discovered the coating must not be that high of quality on the plates. I had major peeling off on the grill plates while making a panini. I contacted Koolatron and they sent replacement plates after I emailed them a copy of my receipt. However the replacement plates peeled again after a couple uses. Then the grand finale, THE MACHINE DIED ONE YEAR AFTER PURCHASE. Piece of junk.

I used this item 5x. it stopped working I had to send it back.
buy Black & Decker 4-in-1 Multi-Purpose Grill at Walmart. It is the exact same thing

My husband has wanted a sandwich maker for several years, and I have always said no because I hated how the food would slip into the cracks and you could never clean it thoroughly. I am so excited about this appliance because the plates are removable and you can get to any crack and crevice you want...for those insane cleaners like me!! And the perks are that we get 4 different plates! We've used 3 so far and they are all great! Thanks!

This product fails to heat in the promised time. Pancakes and waffles don't brown. When I tried to make a grilled cheese sandwich, the cheese melted before the bread browned. The sandwiches were soggy and I'm still trying to get the cheese off the appliance. Moreover, the instructions are inadequate. There are no heat controls. Everything cooks at the same fairly low heat. I found this thing useless.

As has been mentioned in a previous review, the non-stick coating flakes off after a few uses. I was able to get replacements from the manufacturer, but the same thing happened with the replacements. After a few uses, the poor quality of the non-stick coating fails and makes this appliace a total waste of money and time.

I used the grill plates twice and the Non-stick coating peeled off.

I thought I would try one more burger on the grill plates just an hour ago and this time the burger stuck fast to the "Non-stick" surface and to clean the stuck burger will probably result in another large area peeling off.

I contacted Koolatron after the plates peeled but they never gave me the courtecy of a reply.

A total waste of my retirement money.

I give it no stars (though I had to click 1 star to complete this review) but feel they owe me 6 stars.Total Chef TCG08G-CA 4IN1 Sandwich, Waffle, Grill & Griddle

This product did not live up to the expectation. The sandwich maker is messy and whatever you place between 2 pieces of bread leaks all over and does not stay within the bread pieces-like cheese-even with 1 slice it is messy. Not at all what I expected. Thought the edges would be sealed.

I recently threw this away after owning it for 8 months using it an average of once/week. I threw it away because the non-stick coating was coming off on the griddle and grill plates. Before that, I had pretty much given up on the waffle plates because as another reviewer said, the machine did not get hot enough to cook the waffle all the way. It was low cost, and I did get some use out of it, but was never very satisfied even before it began peeling.

While the sellers were more than nice, this product is a total flop. The grill does not heat up enough to make a crisp waffle. I spoke to them and they sent another grill but it did the same thing. I mailed both of them back and was refunded the price of a waffle iron but lost money on mailing as I had to return two! Product does not even rate a single star! Donna

Purchase this as my last sandwich maker had given up the ghost only after 3 months of usage. This one unfortunately was of the same quality and did not last more than 3 months as well. Now, I do make 20 sandwiches a week for my children's lunches each week as such consider myself to be a heavy user. The Total Chef TCG08G-CA was not able to keep up with my volume and started to show wear very quickly. Once cheese or any item got stuck to the not stick surface the nonstick coating would chip off, then start to peel. Do not purchase if you plan to use a lot, for light usage such as twice a month this might be the product for you.