Total quality control [Hardcover]

A. V Feigenbaum (Author)

Book Description

Publication Date: 1983 | ISBN-10: 0070203539 | ISBN-13: 978-0070203532 | Edition: 3rd

Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete handbook on the subject by the originator of total quality control. The first edition of this book was published in 1951 and this is the 40th third edition complete with a new 16 page addition on: The Total Quality Imperative, 12 Benchmarks for Quality Control in the 90's and 4 management principles for total quality.

--This text refers to an out of print or unavailable edition of this title.

Editorial Reviews

About the Author

Dr. Feigenbaum is the originator of Total Quality Control, the approach to quality and profitability that has profoundly influenced management strategy in the competition for world markets in the U.S., Europe, Japan and throughout the industrialized world. --This text refers to an alternate Hardcover edition.

Product Details

• Hardcover: 851 pages
• Publisher: McGraw-Hill; 3rd edition (1983)
• Language: English
• ISBN-10: 0070203539
• ISBN-13: 978-0070203532
• Product Dimensions: 8.3 x 5.6 x 1.5 inches
• Shipping Weight: 1.2 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #2,655,826 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars A landmark in the history of the theory of quality, November 17, 2007

By 

Cem Kaner, J.D, Ph.D. (Palm Bay, FL United States) - See all my reviews

This review is from: Total Quality Control, Revised (Fortieth Anniversary Edition) (Hardcover)

This is one of the key works that led to the popularity of "Total Quality Management" (TQM). TQM eventually became unfashionable as "quality" consultants watered it down to a mindless collection of bureaucratic "best practices" but in Feigenbaum, you see the critical thinking, multidimensionality, and detailed modeling and mathematics that gave TQM its early credibility.