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Randomly Broke After 2 Uses, Warranty is a Joke
on April 7, 2011
The bottom handle (clear portion) of the umbrella broke off while I was picking it up (yes, just picking it up, I didn't even drop it or anything), and now I'm left with a difficult-to-carry product. The handle was attached by several 1mm thick plastic nubs that snapped clean off. Very poor design and it's just asking for failure. I looked up the warranty, and it looks like you'll need to pay postage shipping to them, AND you have to pay them $5 for "shipping" back. This turns out to be nearly equal to the price I originally paid for the umbrella. No thanks totes, instead you'll get a bad review and I'm getting another brand umbrella. I've had dollar store umbrellas last longer than this one.