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Toxic Coworkers: How to Deal with Dysfunctional People on the Job Paperback


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Toxic Coworkers: How to Deal with Dysfunctional People on the Job + Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work + Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
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Product Details

  • Paperback: 207 pages
  • Publisher: New Harbinger Publications; 1 edition (January 15, 2000)
  • Language: English
  • ISBN-10: 1572242191
  • ISBN-13: 978-1572242197
  • Product Dimensions: 9.1 x 6 x 0.5 inches
  • Shipping Weight: 10.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (28 customer reviews)
  • Amazon Best Sellers Rank: #46,425 in Books (See Top 100 in Books)

Editorial Reviews

Review

“Toxic Coworkers helps us make sense of work relationships that defy logic and consume our day. It is the perfect tool to help us understand and manage difficult people, the result of which is increased productivity and decreased frustration on the job.”
– Heidi Remak, M.A., CEAP, Manager, EAP, Lucent Technologies



“In the tradition of Robert Ringer’s Winning Through Intimidation and Wayne Dyer’s Your Erroneous Zones, Cavaiola and Lavender have made a big leap forward in showing how important psychological insights and principles can be readily applied to everyday problems in the workplace. From now on I’ll be handing frustrated employees, administrators, and executives a copy of Toxic Coworkers, an dI’ll feel confident that they will have a powerful tool for dealing with the dysfunctional people and warped behavior they encounter on the job.”
—Dr. Robert J. Phillips, President, Corporate Extension Services, Providing Organizational Development, Team-building, Personnel Problem Resolutions, and Executive Coaching

About the Author

Alan A. Cavaiola, PhD, is a professor and member of the graduate faculty in the department of psychological counseling at Monmouth University. He is also a licensed psychologist and clinical alcohol and drug counselor. He is the coauthor of Toxic Coworkers and Impossible to Please.


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Customer Reviews

4.5 out of 5 stars
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See all 28 customer reviews
The book goes into detail on how to help people in various situations.
Nancy KBS
I highly recommend this book to everyone who finds himself interacting with co-workers on a day-to-day basis!!
charzrevolution
This book is really helping me with different work personalities,even my own.
froggy44

Most Helpful Customer Reviews

62 of 64 people found the following review helpful By Paul D. Rasmussen Jr. on February 24, 2005
Format: Paperback Verified Purchase
...as they manifest themselves at the office. You'll definitely see some of the traits and behaviors described in the people you're working with. But... when it comes to coping with these types, as the title promises, I found the book short on practical methods for dealing with problem people. In some cases, the books states there's little or nothing that can be done about jerks on the job.
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55 of 58 people found the following review helpful By Andrea A. Russell on November 1, 2004
Format: Paperback
This easily and quickly read book should be helpful to the reader who struggles with a boss, coworker or subordinate. In almost every workplace, there is one person whose behavior generates more negative attention than most others around him (or her). The toxic coworker we all experience at one time or another already has a gun; while we can't change that person, we certainly want to avoid giving her any bullets. Toxic Coworkers can help you understand that person and take appropriate actions that will not contribute further to the time- and attention-consuming behaviors that seem to make everyone around her miserable.

While not all the advice offered is research-based, as a Clinician familiar with coaching supervisors and coworkers to deal with problem personalities, the authors' descriptions of personalities and behaviors are accurate. I believe most readers will instantly recognize their problem-personality type from the descriptions based on the DSM-IV and the authors' experiences.

Cavaiola and Lavender advise against waiting for management to act; instead, they propose that readers arm themselves with the information and tactics that can protect themselves and their families from personality-disordered individuals on the job. I couldn't agree more. The authors repeatedly counsel readers to avoid taking the toxic-worker's actions personally and remind us all that we are not stuck in a hostile work enviroment. This book encourages the reader to take actions for self-protection and personal boundaries rather than to change the other person.

These two-hundred pages are cluttered with a number of typographical errors. I hope readers will allow themselves to ignore these errors in favor of gaining insight into themselves and others.
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31 of 34 people found the following review helpful By Sue L. Whitehead on October 11, 2005
Format: Paperback
This book is absolutely the best guide I have seen for helping a working person deal with those people who just can't be dealt with at work. It goes into detail about Personality Disorder characteristics and how to deal with people who have a personality disorder, from the prospective of the co-worker, manager, and subordinate. It also covers other types of mental problems in addition to personality disorders. It really helped me in the area of giving real background information and vocabulary in order for me to let my manager know exactly what one of my subordinates was like. It gave a me a good handle on how best to deal with this "toxic co-worker". Even though I am not able to keep his problem from negatively impacting the work area completely, at least I have the peace of mind that it is his problem and not my imagination running wild!
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15 of 15 people found the following review helpful By Charlotte on June 30, 2008
Format: Paperback Verified Purchase
"Toxic Coworkers" was an easy read, and it delivers what the cover promises: "How to Deal with Dysfunctional People." Covering all the major players- all 10 of the personality disorders described by the DSM-IV (Diagnostic and Statistical Manual of Mental Disorders), it is an excellent resource for identifying exactly what type of problematic personality you might be dealing with, allowing the reader to then focus their search for additional literature pertaining to the specific personality disorder at hand.

Not only do the authors provide realistic and DO-ABLE solutions and strategies, their advice is organized by both which disorder you are dealing with, as well as the reader's relationship with the personality-disordered individual. (i.e. Boss/Administrator, Coworker, or Subordinate.) Additionally the book can be used as a guide for dealing with other toxic personalities in your life- a "parent" can substitute for the boss, a sibling or neighbor for "coworker", or a child for the "subordinate."

If you already know which disorder you are up against, you can jump to the appropriate chapter and start learning right away. I was able to start implementing solutions for dealing with a personality-disordered relative the same day!

This publisher needs to fire the editors of this book, as there were many small typos and grammatical errors, but don't judge the book on this alone. I am an educated adult with a background in scientific research, and found the authors to back up their ideas with solid information and strategies... that are already proving successful for me.
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20 of 22 people found the following review helpful By "ghaenggi" on November 1, 2000
Format: Paperback
I took my first managerial postition and a few months ago and was aware of an ongoing situation with a few of my co-workers who were now my responsibilty. Toxic Co-workers laid out a variety of disfunctional personality types but more importantly described how to deal with them in layman's terms. I can see this book as a staple for anyone in today's fast paced work environment that has to deal with a Toxic Co-Worker! It has helped me tremendously.
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