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Toxic People: 10 Ways Of Dealing With People Who Make Your Life Miserable Paperback – February 15, 1997

3.7 out of 5 stars 85 customer reviews

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Editorial Reviews

From Publishers Weekly

Certain people seem to exist to make us miserable. Glass, a California "communications expert," terms these terrors Toxic People and identifies 30 types, some with humorous labels such as the Smiling Two-Faced Sneaky Back-Stabber and the Eddie Haskell. She provides a Toxic People Quiz to help readers identify which category a suspect toxic terror falls into and suggests 10 techniques to handle these folk: Humor, Direct Confront, Calm Questioning, Give-Them-Hell-and-Yell, Love and Kindness, Vicarious Fantasy, etc. And since we're all toxic, to some degree, a section on Toxic Comments and a Toxic Image Inventory are offered to help readers identify their own destructive behaviors. While the book doesn't rise above pop psychology, it is entertaining. Author tour.
Copyright 1995 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

Review

“Forget Dale Carnegie: Glass is riding to your rescue.” ―West Coast Review of Books
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Product Details

  • Paperback: 288 pages
  • Publisher: St. Martin's Griffin; 1st St. Martin's Griffin Ed edition (February 15, 1997)
  • Language: English
  • ISBN-10: 0312152329
  • ISBN-13: 978-0312152321
  • Product Dimensions: 6.1 x 0.8 x 9.2 inches
  • Shipping Weight: 11.2 ounces
  • Average Customer Review: 3.7 out of 5 stars  See all reviews (85 customer reviews)
  • Amazon Best Sellers Rank: #320,044 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Paperback
Lillian Glass writes a highly intelligent book on how to deal with the negative people in this world who live to create tensions for others - and let's face it, they're everywhere! I originally bought the book because I worked for a very difficult woman(she was what the author referred to as "The Competitor"). I needed some advice desperately, and this book came to my rescue all the way. It offers ways in which to recognize toxic people, and many strategies on coping with their behavior. It helped me learn how to deal with negative behavior tactfully and maturely. There aren't many books on the market today that offer that. I followed the tips and suggestions, and my interpersonal skills have improved dramatically. I am in total agreement with the author about how the cause of most toxic behavior is rooted in jealousy. As for some of the negative reviews on this book----quite frankly, I'm baffled. I felt the author was extremely astute. I myself, found the book to be very helpful and insightful.
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Format: Paperback
I found this book helpful. I never realized how many different kinds of toxic people there are and how even I can be toxic in several categories. This book has helped me learn how to confront difficult people in my life, and when the situation calls for it, unplug completely as no one is worth losing my self image over.
Dr. Glass uses real life stories from patients to encourage readers that there is hope to recover from the effects toxic people have on us. It's easy to read and see people you know in each of her descriptions of the toxic individuals. Now I am seeing how I too can be toxic and am working towards eliminating patterns that keep me around negative people.
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Format: Paperback Verified Purchase
I originally borrowed the book from the local library. I was so impressed by it that I bought a copy of my own through Amazon. This book gives clear descriptions of the different types of toxic people, and specific ways of dealing with them. This is one of those books that you will want to read with your highlighter handy and keep around for future reference. Like death and taxes, toxic people are inevitable. It also gives advice on how to cut off toxic relationships when thing trying to mend them doesn't work. She also asks that you do a self check to see how toxic you are. I can not give enough praise for this book. It has been a major eye opener for me. It has helped me deal effectively with the toxic people in my life and made me realize that I behave in a toxic manner to some people as well. I highly recommend it. psychology, boundries, self-help
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Format: Paperback
I bought this book sometime ago, I've read it several times, and boy does Lillian Glass provide the reader with a ton of useful information on how to deal with all the difficult monsters who try to transform you life into a nightmare. Lillian Glass plots each toxic type of personality in chronological order, and then goes on to explain how to deal with these people in an effective way that leaves you with your sanity. I highly recommend this book to anyone seeking to improve their relationships, both personal and professional. Remeber, the people round you do affect the quality of your life and this book is an effective tool to help you rid yourself of all the monsters who want to turn it into a nightmare!
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Format: Paperback
If you find that people constantly disappoint or amaze you with their actions and words, this book can be used as a great reference. It is highly enlightening and a good tool on how to deal with other, situations and yourself. Only intelligent readers can use this book discriminately and see the humor in all types of people. It changed my life in such a positive manner-i'd recommended it to the young and old in any profession.
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Format: Paperback
Contents of this book are simple common-sense for some people, but an eye-opener for others.
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Format: Hardcover
Toxic People opened a door to a world I thought only existed for myself. I have a toxic parent and I spent almost 23 years full of anger, anxiety and depression. I saw Dr. Glass on television and immediately went out and bought the book. It has been my daily bible ever since!
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Format: Paperback
I bought this book because I work with an "angry pugilist" (as denoted by Dr. Glass). I found this book a very easy read, it was very amusing, so it kept my interest, unlike some of the other really dry ones. She identifies a bunch of different types of "toxic" people like "bitchy bossy bullies", "wishy washy wimp" "the mental case", and so many more. She gives explicit detailed desciptives of these people, then she gives examples of their behavior, and then she goes into techniques to deal with them. Although some of the come backs she uses are definitely brash, and I probably wouldn't say half of them, they are still REALLY funny, and as I read out loud at work, some of us were in tears laughing so hard. There are a few things I did learn from the book about myself actually, and if I can rethink the way I am, I may have better success dealing with miserable people.
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