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Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results 1st Edition

104 customer reviews
ISBN-13: 978-0071635233
ISBN-10: 0071635238
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Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results + The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer + The Toyota Way Fieldbook
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Editorial Reviews

From the Back Cover

Lead, Manage, and Develop Your People--the Toyota Way!

"Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress―and what it takes to make it a real part of your culture."
―Jeffrey K. Liker, bestselling author of The Toyota Way

“By uncovering exactly what makes Toyota the standard bearer in a way that is accessible to every management level, in every industry, Rother has given the business world a true gem--Toyota Kata is a must read!”
Keith Allman, President, Delta Faucet Company

“Mike Rother's Toyota Kata is a rare and exciting event--a book that casts entirely new light on a much-heralded set of management practices, giving those practices new significance and power.”
from the Foreword by H. Thomas Johnson, author of Profit Beyond Measure

“In Toyota Kata, Rother has put his finger on the heart of the coaching process at Toyota. He has distilled the PDCA process to its simplest and most essential core. Much of Toyota's success is rooted in these subtle yet powerful behaviors Mike so clearly describes. Kata provides a level of clear insight into the key principles underlying Toyota culture in a way that can be easily understood and applied. Essential reading for any company committed to lasting culture change."
Bill Costantino, W3 Group, Former Group Leader TMMK (Toyota Motor Manufacturing Kentucky, Inc.)

About the Author

Mike Rother is an engineer, a teacher, and a guest researcher at the Technical University Dortmund. Rother’s work has bought him to numerous companies and hundreds of factories around the world, where he collaborates with people to test ideas and shares lessons learned. He splits his time between Ann Arbor, and Cologne, Germany. Rother has been entered into the Association of Manufacturing Excellence's Hall of Fame.

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Product Details

  • Hardcover: 306 pages
  • Publisher: McGraw-Hill Education; 1 edition (August 4, 2009)
  • Language: English
  • ISBN-10: 0071635238
  • ISBN-13: 978-0071635233
  • Product Dimensions: 6.4 x 1 x 9.3 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (104 customer reviews)
  • Amazon Best Sellers Rank: #19,471 in Books (See Top 100 in Books)

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More About the Author

Thank you to the many people and organizations who are practicing and utilizing the patterns of the Improvement Kata and Coaching Kata to align their teams and meet challenges. We're learning with you!

Visit the Toyota Kata website at: www-personal.umich.edu/~mrother

Customer Reviews

Most Helpful Customer Reviews

30 of 33 people found the following review helpful By Former Automotive Tier One Divisional President and current Management Consultant on November 16, 2009
Format: Hardcover
There seems to be a growing consensus that our current management model, devised in conditions that prevailed 75 years ago, is in need of adjustment. However, the burning question that still has to be answered is, to what should it be adjusted? Until that happens it's going to be difficult for leaders to change how their organizations operate. We are still missing specifics that instruct managers and leaders in what they should actually do day-to-day in order to manage more effectively and successfully in today's market conditions.

Maybe this is beginning to shift. Toyota Kata explains in clear how-to detail a way of managing people that makes a company more adaptive, innovative and constantly improving. Although the research was done in manufacturing facilities and with an eye on Toyota, Toyota Kata is more about developing and utilizing human capabilities in organizations. In short, this book lays out a management approach for today's dynamic conditions.

This is not only one of the most noteworthy books on lean management, but an insightful and practical new guide for any manager or leader. Highly recommended.
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20 of 23 people found the following review helpful By Michael Balle on September 11, 2009
Format: Hardcover Verified Purchase
if you're involved in lean work in any capacity, whether in management, as a coach or as a participants to lean events, you must read this book now. It's a game changer. I wish I'd read this book ten years ago, it would have made so much, much easier. I've already ordered extra copies to give to friends and colleagues.

Rother has attacked directly a mystery about Toyota's success - the secret of what makes it a real-life example of learning organization, not just at senior level, but all the way to team leaders and team members. Indeed, he has succeeded in the tour de force of capturing the double-loop learning mechanism Toyota has developed. And he also succeeds in putting it across simply and practically with great examples. Beyond lean, this book offers deep insight into how business strategy can be derived from learning mechanism to avoid grand visions which also turn out to be grandly wrong. I suspect (or at least hope) that Rother's insights will open the door to another form of strategy formulation.

In many ways this book can either be seen as the result of twenty years of research on the mystery of Toyota and the TPS, or one the breakthrough stepping stones that will usher a new era of management thinking about how we look upon the human use of human beings at work. Thumbs up!
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4 of 4 people found the following review helpful By Douglas Jones on June 23, 2013
Format: Kindle Edition Verified Purchase
Tools, rules, techniques are necessary, but not sufficient to move an organization toward a culture of continuous improvement. It is indeed the daily behavior of the people inside the framework of the organization that defines the culture. The Improvement Kata and the Coaching Kata are not new, but they are explained here in a way that makes them an integrated whole and accessible to anyone who will take the time to study this excellent work. I remember back in the 80s when I first read Tom Peter's "In Search of Excellence". He described what is essentially the Improvement Kata and to a lesser degree the Coaching Kata. I remember how shocked I was to read his prescription for revitalizing continuous improvement -- i.e. that organizations must "fail faster". He was of course referring to rapid PDCA cycles where learning rapidly builds upon learning (through failure and success) in a never ending procession toward ever better processes. The Coaching Kata is what ties it all together so that through "respect for people" the Improvement Kata can grow progressively stronger and more pervasive throughout the organization. This is the key to what I've always thought of as "continuously improving the improvement system". Without the Coaching Kata, each improvement effort, regardless of how successful, is robbed of its full potential to create not just process change, but change in the people who created the process change. This evolution of the people, not just the processes, that is the key. Rother explains how this works with clarity and precision. I highly recommend this book.
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7 of 9 people found the following review helpful By Don L on December 17, 2009
Format: Hardcover Verified Purchase
The Toyota Production System has two distinctive characteristics: Just in Time Production and the "Respect for Human."

Most Lean or TPS transformation efforts concentrate on the more visible aspects of "Just in Time" such as cellular machine placement, 5S or Kanban.

This is one of the reasons why most "Lean" implementations either never get off the ground or if initially successful return to the previous production system within 5 years.

Trying to implement TPS or Lean without the "Respect for Human" aspects is like trying to climb a mountain wearing roller skates. The rest of your "kit" may be spot on but this one item will undermine the entire effort.

Mike Rother has created a very useful book with Toyota Kata. It is a book for practitioners who actually want to create a sustainable lean organization. It presents a "No Stars in Your Eyes" perspective on how Toyota managers get "all" employees to engage their brains toward achieving goals everyday. Not only does he explain how Toyota does this but shares his own organizational experiences so you can do this in yours.

This is not just a manufacturing book-Toyota uses these methods throughout its company--from the boardroom to the shop floor. If you truly want to understand Toyota and its production system; this is one of the most revealing and useful books of the last 10 years
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