Most Helpful Customer Reviews
49 of 50 people found the following review helpful:
4.0 out of 5 stars
Ok service with trade offs for great price, July 8, 2004
By A Customer
This review is from: TracFone Prepaid Airtime Card, 1 year/150 Minutes for Tracfone Phones (Wireless Phone Accessory)
I use my tracfone for emergencies. In 10 months I have used less than 50 minutes. I bought the one year card so I dont have to think about my plan all year. I have read other reviews and feel that for the occasional user (like myself) the pros outweigh the cons. Before my tracfone I had a Verizon traditional plan. I could not get receiption in certain buildings (such as stores, offices) and got very bad reception even in my home. That plan was costing me $480 a year. For $100 a year for the tracfone (not counting the one time purchase of a phone) I get fine phone reception and can be reached in an emergency which is all I wanted. The cons are that the "800" help line is pretty awful. It takes forever to accomplish things but I have had the reps give me minutes back when it took too long to set up things (like voice mail). Fortunately I have only had to use the "800" line once or twice in the year so I can live with that con. When I bought my phone last year tracfone was the only one that had a one year plan. All the other "pay as you go" companies made you buy a new card every 60 days or so. I was afraid I would forget to do that, so I chose tracfone. To sum up, for the occasional user the tracfone is a much less expensive alternative to a traditional plan. I feel that the pros outweigh the cons.
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37 of 41 people found the following review helpful:
5.0 out of 5 stars
Mobile Phone for the Masses, December 2, 2003
This review is from: TracFone Prepaid Airtime Card, 1 year/150 Minutes for Tracfone Phones (Wireless Phone Accessory)
For those of us (in the majority) who needs a telephone away from a land-line about five minutes a month, the TracFone is ideal. For those who need reaffirmation of their self-worth by being constantly available to all and sundry (and chatting about nothing in the company of others, or revealing intimate details of their lives in public places), look elswhere.
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56 of 65 people found the following review helpful:
1.0 out of 5 stars
If your phone is lost or stolen, you're out of luck., February 10, 2003
This review is from: TracFone Prepaid Airtime Card, 1 year/150 Minutes for Tracfone Phones (Wireless Phone Accessory)
There is a serious flaw with the one year prepaid service option: If you lose your phone or it gets stolen, you will lose all the minutes/units you purchased that are still unused on your phone. My phone was stolen a month after purchasing the one year/150 minute Tracfone prepaid card, and I was informed by customer service that I would not be compensated for my balance because there was no way to prove how many minutes I had left on the phone at the time it was stolen. They need the actual phone to verify the minute balance, and obviously I could not provide it. I do recommend Tracfone service but I strongly recommend purchasing the smallest increments possible (30 minutes for 60 days). This way, if your phone is lost or stolen, you won't be out so much money.
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