Customer Reviews

TracFone Prepaid Airtime Card, 60 Minutes for Tracfone Phones

5 star:		(11)
4 star:		(4)
3 star:		(1)
2 star:		(0)
1 star:		(3)

 

 

I only have the phone for emergencys so going the pre paid route is great for me. I usually buy a year at a time and the unused minutes roll over. Cheap way to go.

I've owned a Tracfone for 3 years. My old Tracfone quit working, so I purchased a new one. I've been trying for 4 weeks to transfer my old phone number to my new Tracfone. It's been a nightmare-after 4 weeks, 3 new sim cards, and countless calls to TracFone customer service reps, I've accomplished nothing. My phone is still not activated, I still don't have my old number transfered, and I've wasted 7 hours speaking to customer reps. I don't recommend TracFone.

tracfone is a great company for anyone looking to get a contract free cellphone. because you can buy the minute cards anwhere this service is good even for kids. i would highly recommend their service to anyone especially if you have kids. with their new digital service you get free caller id an voicemail, which many of the other wireless service dont have. And if you are just activating your phone or even just reactivating you can get 100 free minutes by using the refer a friend service. you can email me at shivathediva2003@yahoo.com and i will send you a email and you can get a free 100 minutes. I hope that you find this review helpful. I also have the information on how to send ringtones to tracfone phones, which i will send with a referral

I knew I wanted to do prepaid wireless, so I did my research and then bought a Tracfone thinking that this would be perfect for me as I only sparingly use a cellphone, and the minutes I did use could be approxiately 10 cents a minute. This happened according to plan...however, when I started the process to port my number from a Cingular wireless phone, the nightmare began. I started with the website, which indicated was the best way to talk to them, where I entered my zip code, only to find that they "cannot process this transaction at this time". So I called the customer care center, and quickly realized that their people cannot understand or speak English. The reps will continuely tell you to repeat yourself, because they cannot hear you, they are having problems with their phones, or you need to adjust your phone. However, you can hear them crystal clear. I've called them from multiple phones, all land-lines, and they still say they can't hear you. It's not that they can't hear you, or that you are not speaking clearly...it's that they don't know English. I know how to talk clearly, I've lived in Japan for a summer, so I know how to use simple words to communicate, but these reps can barely understand that! It's obvious that's why they direct you to the website first.

After finally communicating the problem, they said I would need a new SIM card (the card which apparently contains the info the phone needs to connect to the network). Well, that seemed a little wierd, but I waited 5-10 days like they told me to get my new SIM card. When it arrived on the 10th day, I installed as directed, and then called the "help" center to get the phone activated. They then said that this SIM card too was not correct--they would have to send me another one! I was frustrated, but I tried to remain calm...and I asked to speak to a manager. After waiting about 15 minutes, I was hung up on...So I called again...another 15 min...and finally I was speaking to a manager, but her English was only marginally better. When I told her what had happened, she only said, "Don't worry, we will send you a new SIM card" I said I understood that, but that this one was the replacement SIM card, why wasn't this one working. She repeated her answer, and acted like it was perfectly normal for this to happen...why was I bothering her with this problem, essentially.

So the new, NEW SIM card arrives. I install it. I call them.

Once...they tell me to wait 5-10 business days for the port to go through

Twice...the website says it went through, but my phone is not yet activated, so they have me enter some codes on the phone...at last I feel like it might work! They tell me to wait 24 hours for the phone to activate

Thrice...the phone never activates. I call and they tell me THE MOST RIDICULOUS thing ever!

"You need a new sim card, we will send it in 5-10 days."

ARGGGGGGGGG!!!!!!

At this point, I'm in awe of their total incompetance. I remain calm. I tell them this phone has had a total of 3 SIM cards--none of them has worked--and I do not want another one.

They put me on hold. They ask for some serial numbers, after I've told them once during this call. They put me on hold again. She talks with her manager. They put me on hold again.

Finally...the answer. The Nokia 1100 phone I bought is defective. They have been having many problems with this phone. They will have to send me a new phone. I will have to send this phone back and pay for it's shipping...but don't worry... I will be reimbursed for the shipping with some extra MINUTES! This is the last thing I want. I want to use up my minutes and BURN THIS PHONE!

So here I stand. I have no working cellphone, because when they ported my Cingular number, the account was automatically cancelled. The Tracfone certainly doesn't work, and I my old number will probably be lost. I will have to wait for my phone to get to them, and them for my new phone to be sent back to me. I cannot cancel everything, because then I will lose all of the minutes I had on this phone.

My advice...STAY AWAY, STAY VERY FAR AWAY!

TracFone has a 'Refer a Friend' deal that gives you and the friend 120 added minutes to your prepaid cell phones, PROVIDED that they get an email PRIOR to the friend activating the phone.
So email me at joy@stormyranch.com BEFORE you purchase or at least activate the phone, and you will get 120 minutes added to your prepaid time. It is done with an email sent to you in about 72 hours after you activate. The basic phone bought at Walmart is $19.99 and comes with 10 or 20 minutes. Or, you can order your phone special at tracfone.com and get 60 minutes with your phone, resulting in 180 minutes of prepaid time for $19.99 plus $5 shipping.
Email me BEFORE you buy or activate the phone to get your 120 minutes.
joy@stormyranch.com

The idea of having to undergo a credit check just to have a cell phone (and have the inquiry count against my credit!) always gave me the screaming hershey squirts. But with this prepaid plan I have exactly what I need: an emergency phone ready to go when something happens. In fact, I had the opportunity to use it the other day in my CAR ACCIDENT (no, I wasn't on the phone, but the JERK who rear-ended me WAS!!!)

Just refilled my minutes with my new 60 minute card plus a free 20 minutes from Tracfone "just because", and had no problems whatsoever. Cycled the battery through 4 times, letting it fully discharge each time before recharging, and am perfectly happy with my standby time. Following the directions really DOES make a difference.

4 stars because the phone itself could have better sound quality, but otherwise I am a satisfied customer, and am thinking of getting another!

Highly recommended.

I have 2 tracfones for emergencies it's great not having an outrageous bill every month for calls not used. But be aware that if if you make a wrong call, it deducts units after 15 seconds and while it does roll over , if you don't buy a new card by the "due date" you have to start all over with activation(which is a real treat by itself- hint- call on the phone and pretend you can't get online )

My tracfone has good reception. i like that it has free call waiting and free caller id. if you haven't activated your tracfone yet then the 'refer a friend program' will give each of us 120 free minutes. please send me an email and i will send you a fast referral( i check my email often). it's a win/win! thank you.

tracfone is a great company for anyone looking to get a contract free cellphone. because you can buy the minute cards anwhere this service is good even for kids. i would highly recommend their service to anyone especially if you have kids. with their new digital service you get free caller id an voicemail, which many of the other wireless service dont have. And if you are just activating your phone or even just reactivating you can get 100 free minutes by using the refer a friend service. you can email me at shivathediva2003@yahoo.com and i will send you a email and you can get a free 100 minutes. I hope that you find this review helpful. I also have the information on how to send ringtones to tracfone phones, which i will send with a referral

I love the idea of the prepaid wireless, as I only need the phone for emergencies. However, I have had a great deal of trouble with redeeming the minutes after I buy them. Be prepared to code in long series of numbers that don't always get accepted the first time. If you need to call Tracfone, be prepared for at least a 20 minute wait. Once you get to a live person, they are always helpful and will even add units for your trouble. Great when working, though.