The Trainer's Support Handbook: A Guide to Managing the Administrative Details of Training [Hardcover]

Jean Barbazette (Author)

Book Description

Publication Date: May 10, 2001

Most books on training focus on how to prepare classroom materials and lesson plans, and how to be a good presenter. However, a 1999 survey of 200 training professionals conducted by author Jean Barbazette's company, The Training Clinic, found that 26% to 51% of their time was spent on administrative tasks relating to training: scheduling training events; registering and confirming attendance at training events; preparing training rooms for instruction; evaluating the success of training efforts; and marketing training internally. "The Training Coordinator's Handbook" is the first book that focuses on these tasks - "the other 50%" of a trainer's workload -that happen outside the classroom. The Handbook makes life easier for training professionals with dozens of tools, job aids and guidelines that make these tasks simpler and faster. The book should appeal to training managers, trainers and full-time training coordinators bogged down in administrative details and responsibilities, or who want help with the important planning issues every trainer must deal with, such as developing an overall plan for training in the organization and determining who needs training and in what areas. Based on a public workshop offered by The Training Clinic entitled "Today's Effective Training Coordinator", the book provides helpful tools for speeding up tasks such as: selecting and hiring training vendors or internal subject matter experts; marketing training internally; registering participants; scheduling and setting up classrooms; and following up after training to see if the training was effective or what additional training needs remain.

Editorial Reviews

From the Back Cover

Simplify Training Support Tasks!

Training professionals spend at least half their time away from the classroom tending to paperwork and performing support functions such as scheduling, registering and confirming attendance at events, preparing training rooms for instruction, evaluating the success of training efforts, and marketing training internally. Yet most books on training ignore these tedious but necessary tasks and focus on presentation skills. The Trainer's Support Handbookis the first book designed to simplify and speed up the administrative tasks that take up so much of a trainer's time.

Based on leading trainer Jean Barbazette's train-the-trainer workshops, this book helps simplify tedious, time-consuming tasks so trainers can spend more time on training. The book provides dozens of worksheets, forms, checklists, and job aids can be downloaded from the Web and customized to meet the needs of your organization and your trainees.

Time-saving worksheets in the book help busy trainers:

• prioritize responsibilities,
• get management support,
• assess training needs,
• select packaged training,
• keep courses up to date,
• hire external trainers and consultants,
• publicize and market training events,
• maintain a training web site,
• administer training events,
• set up off-site training events,
• run a corporate resource center,
• create a budget for training, and
• demonstrate training successes.
• And much more

The book also includes training room set-up diagrams, forms for participant feedback and more. The Trainer's Support Handbook is the definitive resource for today's busy, multi-tasking training professional.

About the Author

Jean Barbazette (Seal Beach, CA) is president and founder of The Training Clinic, a training and consulting firm. A popular presenter, she has conducted workshops at many national and international training conferences. She is the author of the best-selling, Successful New Employee Orientation.

Product Details

• Hardcover: 300 pages
• Publisher: McGraw-Hill; 1 edition (May 10, 2001)
• Language: English
• ISBN-10: 0071370285
• ISBN-13: 978-0071370288
• Product Dimensions: 11.1 x 8.7 x 0.9 inches
• Shipping Weight: 2 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #1,835,552 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful:

5.0 out of 5 stars I Wish I'd Thought of This Myself, May 16, 2004

By 

Les Lauber (Lawrence, KS USA) - See all my reviews

This review is from: The Trainer's Support Handbook: A Guide to Managing the Administrative Details of Training (Hardcover)

I discovered Jean Barbazette's book about three months ago while doing a little bit of research on the topic of "job aids." I wasn't looking for job aids for myself, but I was delighted to find this gem. 227 pages of job aid are divided into 15 chapters and 3 appendices. Barbazette's motto seems to be "common sense, no nonsense." Some 83 templates give the trainer and (maybe more importantly!) the trainer's support staff ready access to the key issues they encounter in their work.

Topics include developing support for training, assessing training needs, hiring consultants, administering training, running a web site for training, budgeting.... None are surprising, but all are encountered by most training units quarterly if not monthly or weekly. Barbazette has managed to collect the core of things, though, that each of the training functions I have been involved with has managed to reinvent multiple times. Well, no more! With this in hand in just a few months I have saved myself (and the support team I work with) several dozen hours by using a number of these templates.

I regret I didn't think of this myself. Sincerely, I do. Yet there is one thing I regret more--that I didn't find this book immediately after it was published. I can only imagine the time I could have saved in projects until now.

5 of 5 people found the following review helpful:

5.0 out of 5 stars A first of its kind - Extremely useful, February 7, 2002

By 

Layla Halabi (Dubai - UAE) - See all my reviews
(VINE VOICE)    (REAL NAME)   

This review is from: The Trainer's Support Handbook: A Guide to Managing the Administrative Details of Training (Hardcover)

To my knowledge, this book is pioneer in its coverage of the 'support' aspect of training. Most training books are concerned with trainer's skills or style, learning, trainee behavior, etc. Barbazette, however, chooses to provide us with the tools and resources that we all need to run a hitch-free, administratively smooth training.

The book is brimming with useful forms, resources and even downloadable utilities available on the Internet. It is arranged in a logical manner and it is easy to locate the material that you might need if you are searvhing for a particular form.

Overall, this is a must for all trainers, especially new-comers and is probably an indispensable tool for any training department or function.