Training Ain't Performance [Paperback]

Harold D. Stolovitch (Author), Erica J. Keeps (Author)

Book Description

Publication Date: May 3, 2004

Training Ain't Performance is a whimsical, entertaining, and solidly written book that takes on the subject of human performance in the workplace. From its first chapter, Show Me the Money, to its concluding chapters, Hit or Myth: Separating Fact from Workplace Performance Fiction, readers are gently guided toward an understanding of human performance improvement and how to use it for real organizational value.

Editorial Reviews

Review

Finally, a book that clearly explains what a performance consultant does! I have struggled with this for years. Stolovitch and Keeps have clearly nailed it. This is even better than Telling Ain't Training; now you get the full picture of what it takes to improve employee performance. Read it and get to work! --Petti Van Rekom, ED.D., CPT, Regional Training and Development Manager, The Coffee Bean and Tea Leaf

Keeps and Stolovitch have 'connected the dots' for us. Everything in this book is practical and engaging and, most importantly, will help you be successful! You can't miss! They have captured the essence of training vs. performance differentiation. Through a series of practical, engaging step-by-step cases, you learn the fundamentals of performance diagnosis and associated solutions. --Charlene Wells, CPT, Program Manager, Corporate Education, Development, and Training, Sandia National Laboratories

Stolovitch and Keeps use a refreshing writing style to blend research and experience in ways that make practical application leap off the pages. I highly recommend Training Ain't Performance for trainers, HR professionals, frontline managers, and executives. It is a must-read for anyone who wants to cut through the fog of learning and performance to make a real difference in his or her organization. --Marc J. Rosenberg, PhD., CPT. Consultant, Marc Rosenberg Associates

About the Author

Harold D. Stolovitch and Erica J. Keeps share a common passion-developing people. Together they have devoted a combined total of more than 70 years to make workplace learning and performance both enjoyable and effective. Their research and consulting activities have involved them in numerous projects with major corporations such as Hewlett-Packard, Sun Microsystems, oracle, General Motors, Bell Canada, Telecom Asia, Canadian Pacific Railway, Alcan, Prudential, Century 21, and many others. Stolovitch and Keeps are the principals of HAS Learning & Performance Solutions LLC., specialists in the application of instructional technology to business, industry, government, and the military. Together, they are co-editors of both editions of the award-winning Handbook of Human Performance Technology: A Comprehensive Guide for Analyzing and Solving Performance Problems in Organizationsand Improving Individuals and Organizational Performance Worldwide published by Jossey-Bass/Pfeiffer. Stolovitch and Keeps are co-editors and co-authors of the Learning and Performance Toolkit series published by Pfeiffer. They are also the authors of the award-winning best-seller, Telling Ain't Training, published by ASTD Press.

Product Details

• Paperback: 208 pages
• Publisher: ASTD Press; 1 edition (May 3, 2004)
• Language: English
• ISBN-10: 1562863673
• ISBN-13: 978-1562863678
• Product Dimensions: 9.7 x 7.1 x 0.5 inches
• Shipping Weight: 15.2 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (7 customer reviews)
• Amazon Best Sellers Rank: #372,918 in Books (See Top 100 in Books)

More About the Author

Harold D. Stolovitch shares a passion-developing people. It's a passion he shares with his wife Erica J. Keeps. Together they have devoted a combined total of more than 70 years to make workplace learning and performance both enjoyable and effective. Their research and consulting activities have involved them in numerous projects with major corporations such as Hewlett-Packard, Sun Microsystems, Oracle, General Motors, Bell Canada, Telecom Asia, Canadian Pacific Railway, Alcan, Prudential, Century 21, and many others. Stolovitch and Keeps are the principals of HAS Learning & Performance Solutions LLC., specialists in the application of instructional technology to business, industry, government, and the military. Together, they are co-editors of both editions of the award-winning Handbook of Human Performance Technology: A Comprehensive Guide for Analyzing and Solving Performance Problems in Organizations and Improving Individuals and Organizational Performance Worldwide published by Jossey-Bass/Pfeiffer. Stolovitch and Keeps are co-editors and co-authors of the Learning and Performance Toolkit series published by Pfeiffer.

Customer Reviews

Most Helpful Customer Reviews

16 of 16 people found the following review helpful:

5.0 out of 5 stars Concise, clear, and readable introduction to HPT/HPI, October 6, 2004

By 

Saul A. Carliner (Montreal, Quebec) - See all my reviews
(REAL NAME)   

This review is from: Training Ain't Performance (Paperback)

Like the other reviewers, I find this book to be exceptionally clear and well-written, and provides a great introduction to the key concepts of human performance improvement (also called human performance technology). It's deceptively simple, because the book has a rigorous intellectual base, and cites key theories, authors and research in the field (not surprising, because Stolovitch and Keeps also co-edited the definitive handbook in the field).

I used the book as a text in my graduate course in human performance technology. It offers many benefits as a textbook. It's readable, so it invites students to read it. It's interactive as well, which makes the reading experience more of a learning session, rather than just an absorption session.

Through these activities, the book makes the abstract and admittedly difficult-to-grasp concepts of human performance improvement concrete.

It also helps me model a key performance concept: build on small successes to create effective performance. Because this book is accessible, my students--many of whom are new to both the field and graduate education--can demonstrate success early in the program and that inspires them to greater success.

7 of 7 people found the following review helpful:

5.0 out of 5 stars A Great Read and Resource, September 21, 2004

By 

Dana G. Robinson (Pittsburgh, PA United States) - See all my reviews
(REAL NAME)   

This review is from: Training Ain't Performance (Paperback)

Once again, Harold and Erica have co-authored a book which is practical, content rich and great fun to read. This book is a "must read" for anyone who wants to learn more about training, about performance and how they are different. All the worksheets, case examples and key points that are identified ensure this book will be a valued resource and not just a book to store on the shelf.

7 of 7 people found the following review helpful:

5.0 out of 5 stars Top Performing Book!, September 9, 2004

By 

Sylvie Vanasse (Australia) - See all my reviews

This review is from: Training Ain't Performance (Paperback)

This book provides practical ideas and insights about how to best manage performance in the workplace and best invest your training dollars. Too often, we use training as the panacea to resolve workplace performance issues. Harold explains when training is really necessary and when other interventions are best suited to resolve those issues. This book should be read by business owners and managers, not just by trainers or human resource professionals.