Training for Impact: How to Link Training to Business Needs and Measure the Results (Jossey-Bass Management) [Hardcover]

Dana Gaines Robinson (Author), James C. Robinson (Author)

Book Description

ISBN-10: 1555421539 | ISBN-13: 978-1555421533 | Publication Date: May 23, 1989 | Edition: 1

Document your efforts in terms management will understand

Are your employee training efforts really paying off? In this hands-on guide, two top human resources consultants present a results-oriented, twelve-step approach that directly links training to specific organizational goals. Here is all the information and guidance you need to create a work environment that reinforces new skills and maximizes training results. You'll also learn to document the effect your efforts have on the bottom line, track subtle but important changes in employee values and beliefs, and demonstrate increased sales and productivity. It's THE definitive handbook for tracking and cost justification of training and development efforts.

Editorial Reviews

From the Inside Flap

Provides how-to strategies for implementing results-oriented training. Explains how to develop a collaborative, "client-consultant" relationship with line managers and to yield better management support for training efforts. Tells how to document bottom-line results of training programs and communicate their value to management in cost-benefit terms.Are your employee training efforts really paying off? In this hands-on guide, two top human resources consultants present a results-oriented, twelve-step approacht that directly links training to specific organizational goals. Here is all the information and guidance you need to create a work environment that reinforces new skills and maximizes training results. You'll also learn to document the effect your efforts have on the bottom line, track subtle but important changes in employee values and beliefs, and demonstrate increased sales and productivity. THE definitive handbook for tracking and cost justification of training and development efforts.Are your employee training efforts really paying off? In this hands-on guide, two top human resources consultants present a results-oriented, twelve-step approach that directly links training to specific organizational goals. You'll also learn to document the effect your efforts have on the bottom line, track subtle but important changes in employee values and beliefs, and communicate a program's importance in cost-benefit terms.

From the Back Cover

Two of today's leading human resource development experts provide how-to strategies for implementing results-oriented training, showing how to develop a collaborative, "client-consultant" relationship with line managers to yield better management support for training efforts. And they tell how to document bottom-line results of training programs and communicate their value to management in cost-benefit terms.

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Product Details

• Hardcover: 336 pages
• Publisher: Pfeiffer; 1 edition (May 23, 1989)
• Language: English
• ISBN-10: 1555421539
• ISBN-13: 978-1555421533
• Product Dimensions: 9.2 x 6.3 x 1.1 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #578,375 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

13 of 14 people found the following review helpful:

5.0 out of 5 stars Needed ROI justification for corporate training programs, September 9, 1998

By 

Bruce Cote (Marshfield, MA USA) - See all my reviews

This review is from: Training for Impact: How to Link Training to Business Needs and Measure the Results (Jossey-Bass Management) (Hardcover)

Lots of lip service gets paid to training, but most training functions usually reside at the cutting edge of the downsizing axe. This book provides training managers with methods for reporting how a training program contributes to a company's bottom line. It sheds light on how the intangible attributes of trainees (one of which is the knowledge learned in a training program) get transferred into work skills, and how both knowledge and skills can be quantified into numbers which management can understand.

The only drawbacks are: 1) that there is not enough of a discussion about statistical methods for data interpretation, and 2) some examples of purposeful, targeted questions would definitely be useful. However, overall, I am happy to have this text become part of my daily playbook.

1 of 1 people found the following review helpful:

5.0 out of 5 stars CIOs and CTOs should read this, its not just training ROI, May 15, 2010

By 

Leroy A. Budnik - See all my reviews
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This review is from: Training for Impact: How to Link Training to Business Needs and Measure the Results (Jossey-Bass Management) (Hardcover)

As an IT or business person, one might write this book off of your list; however, I found it good, with a perpetual value that transcends its copyright date. Personalizing the text, it would ask: are you a contributor, knowing your impact, or a performer, doing your job? If one adapts the title to "Link Business Needs and Measure Results" it would describe my daily problem of linking IT to Business? I believe that it does. The indirect value is that by reading in the context of training rather than IT, perhaps we can see our own problems. The direct value is that every day we encounter people, process and technical problems, and within these are knowledge and skill problems; by considering a different approach, perhaps we can be more successful. There are many good thoughts, but more, it contrasts thought and pattern making its content identifiable to both consultants and executives.