Training for Software Rollouts: The Definitive Guide to Developing and Implementing Software Training Programs [Hardcover]

Charles H. Trepper (Author)

Book Description

ISBN-10: 0071349235 | ISBN-13: 978-0071349239 | Publication Date: February 18, 2000 | Edition: 1

This comprehensive guide will lead I/T manager, training managers, or consultants responsible for a software rollout through the entire process of creating and delivering a state-of-the-art training program. Covering all the most widely used applications currently available, such as Windows 98 and NT, MS Office, MCSE applications, SAP, Oracle, Baan, PeopleSoft and Lotus Notes, this unique volume is an invaluable resource.

Editorial Reviews

From the Back Cover

Finally, a book to guide you through every stage of an I/T trainer's toughest challenge! A software rollout can be a real nightmare. No matter what new system is being installed, the transition process tends to be stressful, confusing, time-consuming, and expensive. And you, as I/T manager or training manager, are responsible for making sure that all those who need training on the new software get it in a way they understand and can use on the job. You may also be responsible for gaining support and building enthusiasm for the new program and overcoming employees' natural resistance to organizational change. A daunting prospect? This unique book will help you meet the challenge. Comprehensive and full of step-by-step advice, Training for Software Rollouts explains how to design and implement a software training program from start to finish. It also helps you address some of the political issues you may face, such as getting management support for training, knowing how much to budget for training, and keeping the HR and the I/T departments working together. It includes such important and use-friendly as: A complete guide to creating training in-house - or hiring an outside firm to do it for you; Downloadable worksheets, forms, and checklists; Industry-standard instructional systems design techniques; Methods for analyzing training needs before you start training; Maps that show where you are in the training process and the steps remaining; Guidelines for using both 'off-the-shelf' and custom-developed training; Expert training tips for software trainers.

About the Author

Charles Trepper is a management consultant and trainer who helps organizatons develop software training programs. He is a frequent conference speaker on I/T industry trade magazines and is the author of several books. He earned his B.S. in Management Information Science and his M.S. in Technology Management at Purdue University.

Product Details

• Hardcover: 487 pages
• Publisher: McGraw-Hill; 1 edition (February 18, 2000)
• Language: English
• ISBN-10: 0071349235
• ISBN-13: 978-0071349239
• Product Dimensions: 9.3 x 7.6 x 1.6 inches
• Shipping Weight: 2.6 pounds
• Average Customer Review: 3.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #2,367,431 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

23 of 23 people found the following review helpful:

4.0 out of 5 stars Training Development is a Snap!, February 29, 2000

By 

Chris Thompson (NY, NY) - See all my reviews

This review is from: Training for Software Rollouts: The Definitive Guide to Developing and Implementing Software Training Programs (Hardcover)

I ordered this book because I couldn't get our I/T (Information Technology) department to adopt a regular training methodology, such as Dick & Carey. It seems like most I/T staff, and I/T trainers in particular, wanted an approach to developing training that was specifically aimed at I/T. This book really helped. It covers most of the issues I faced in convincing our I/T staff to set up a formal I/T training program, and even got the HR and OE/OD folks to come along. The chapters are sequenced well, the content is easy to read, and the forms and checklists are a HUGE time saver! Even if you know how to develop training, this book can save you time, money, and maybe some blood pressure medication!

2.0 out of 5 stars The title is misleading, March 15, 2011

By 

Stephanie - See all my reviews

Amazon Verified Purchase

This review is from: Training for Software Rollouts (Paperback)

The book's title indicates that you will learn specific ways to train for software rollouts, which is not the case. If you have never done any training before it may be helpful, but there are other books out there that are much better. I expected this book to hone in on techniques for software rollouts, which it did not. Overall it was useless for me.