In order to successfully compete in today's rapidly changing marketplace, companies must learn how to continuously transform. Here, for the first time, influential authors James Kelley and Francis Gouillart reveal their revolutionary prescription for corporate metamorphosis. Illustrating its key points with anecdotes, case histories, and summaries, the authors provide a guided tour of the future of business.
Francis Gouillart is a co-founder and president of the Experience Co-Creation Partnership (ECC Partnership), a services firm built to implement the co-creation ideas with corporate clients and public organizations around the world. ECC Partnership is the vehicle Mr. Gouillart and his team use for concept development, publication, speeches, management education, workshops, and development of consulting tools. The firm has an office in Concord, MA, and one in Paris, France. The ECC Partnership has an exclusive global agreement with PRTM Consulting on the global application of the co-creation family of concepts to consulting.
Mr. Gouillart has personally consulted with many large global organizations in the last 30 years, including DuPont, BASF, Monsanto, Mead, ExxonMobil, La Poste, Credit Agricole, Wells Fargo, Brown Brothers & Harriman (BBH), Carhartt, Avery-Dennison and Nokia.
Mr. Gouillart is co-author (with Venkat Ramaswamy) of the newly published book "The Power of Co-Creation" (Simon & Schuster Free Press, October 2010) and the Harvard Business Review article "Becoming a Co-Creative Enterprise" (November 2010). Mr. Gouillart is also co-author (with James Kelly) of the book "Transforming the Organization," published by McGraw-Hill, which reached the top of BusinessWeek's best-seller list in 1995. He also co-wrote (with Frederick Sturdivant) the Harvard Business Review article "Spend a Day in the Life of Your Customers," (January-February 1994). He also authored the popular book "Stratégie pour une Entreprise Compétitive" (Editions Economica, Paris), which was named Best Strategy Book of the Year by the French Association of Strategic Planners (AFPLANE) in 1989.
He is considered a leading authority on the topic of co-creation, strategy, innovation, transformation, and process design. His blog, "The Co-Creation Effect," can be found at francisgouillart.com.
Mr. Gouillart received an MBA from the University of Chicago's Graduate School of Business and currently resides in Concord, Massachusetts.





