The first time I attempted to use this luggage was on 1-27-2011 on Continental Airlines.
While the advertised size is the correct dimensions of the main frame of the bag including a advertised width of 9 inches, the true width of the bag even with nothing in the front pockets and the main bag NOT expanded is slightly over 10 1/2 inches. It was the width of the bag that kept it from fitting into the metal frame provided by Continental airlines that only allows a 9 inch width. At the boarding area I was required to check the bag at the time of boarding. I had to remove my laptop and other fragile items to put in a tiny tote which was the only other thing I had with me for this trip.
The large zipper pocket on the front of the bag is designed to hold a laptop computer. My laptop did fit in the pocket while the bag was laying on a flat surface for the purpose of packing. Upon removing the laptop at airport security screening, the zipper on the front pocket separated when opening, and I could not zip the pocket closed.
This is the first time I have used this bag for travel, and it was a nightmare. First it is not the advertised size, so I had to check it, rather than being able to carry it on the plane. The items packed in the bag were considered safe for carry on, but not for normal handling of luggage.
The fact the zipper did not function properly on the very first use, was a serious issue as well.
For the cost and the reputation of this luggage, I am a very unsatisfied customer.
