Most helpful critical review
23 of 24 people found the following review helpful
Beware of the zippers
on April 1, 2012
I purchased this bag last October before a week-long trip to Atlanta on business. After the non-stop flight, I arrived to find the front pocket zipper pull had pulled off. Fortunately, I had not packed anything in that compartment.
When I returned from the trip, the store exchanged the item for me. The next trip I took was in March. Non-stop flight again, this time to Portland OR. Same problem. Only this time, I did have belongings in the pocket. I don't know how, but the belongings managed to stay in the pocket, only just barely. This was not demanding travel, by any means. A single trip on a plane should not result in this sort of problem.
I have subsequently learned that this is apparently a purposeful design by this company. They want the pulls to break away, rather than causing more damage to the bag. Well, I have never had this sort of problem on a suitcase, including cheap stuff bought at the local outlet stores. If I cannot trust the zippers on a suitcase, I can't use the suitcase. I won't risk putting something in a bag that is designed to break open at the slightest provocation.