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The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next
 
 
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The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next [Hardcover]

Robyn Waters (Author)
3.4 out of 5 stars  See all reviews (9 customer reviews)


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Book Description

June 2, 2005
According to Robyn Waters, it’s a myth that trends can only be spotted early by überhip Bohemian types who are ever so much cooler than everyone else.

She ought to know. As Target’s former VP of Trend, Design, and Product Development, Waters helped a dowdy regional discount chain become a national fashion destination. Today she consults for many different companies to help them stay ahead of the curve.

The Trendmaster’s Guide features her favorite tips and examples for understanding and anticipating trends. Every letter from A to Z offers an insight to help readers navigate the unknown and prepare for whatever their costomers want next. It’s a quick read that packs a lot of insight between “A is for antennae” and “Z is for Zen.”

Anyone can use the tools in The Trendmaster’s Guide to become more aware of the world around them. Even if you weren’t born with a trendspotting bone in your body, you don’t have to be a follower forever. No one these days can afford to just be catching on when others are already moving on.

Waters stresses that recognizing and reacting to trends is a learned skill, and it can be acquired without spending time in the streets of Milan or the high schools of Orange County. If you’ve ever witnessed a trend unfolding and said to yourself, “I should have seen this coming,” there’s hope. You too can become a trendmaster.



Editorial Reviews

About the Author

Robyn Waters is the former vice president of Trend, Design, and Product Development at Target, where she worked with designers such as Philippe Starck and Todd Oldham to reinvent everything from teapots to lamps. She is currently a consultant.

Product Details

  • Hardcover: 144 pages
  • Publisher: Portfolio Hardcover (June 2, 2005)
  • Language: English
  • ISBN-10: 1591840910
  • ISBN-13: 978-1591840916
  • Product Dimensions: 7 x 5.2 x 0.7 inches
  • Shipping Weight: 8 ounces
  • Average Customer Review: 3.4 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #1,210,827 in Books (See Top 100 in Books)

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Customer Reviews

9 Reviews
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Average Customer Review
3.4 out of 5 stars (9 customer reviews)
 
 
 
 
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12 of 16 people found the following review helpful:
5.0 out of 5 stars Some of the biggest ideas come in small packages, June 2, 2005
This review is from: The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next (Hardcover)
Don't be fooled by this book's diminutive size and brief length. The content is rock-solid and thought-provoking. Waters' suggestions and recommendations are eminently practical. This book is also written with a style which has Snap! Crackle! and Pop! Usually an A to Z organizing principle is merely a gimmick. Not so in this instance. Waters offers a series of brief but stimulating discussions of 26 subjects which range from A (Antennae by which to "tune in to the little things, the trivial nuances, and the irrelevant data which everyone else misses") to Z (Zen which embraces opposites, paradoxes, contradictions, etc. while celebrating duality and embraces polarity). Waters urges her reader to learn to practice "the Zen of trend."

As she carefully differentiates, a "trend tracker" is someone who is alert for indications that help his or her business to stay [begin italics] up to the minute [end italics] whereas what she calls a "Trendmaster" uses that information to determine [begin italics] where that minute is going [end italics]. Years ago when asked to explain his effectiveness as a hockey player, Wayne Gretzky replied that others know where the puck is while he knows where it is going to be. Larry Bird once said that when he played basketball, he saw plays develop as if in slow motion and he could "see" exactly what would happen next. There are countless other examples of precisely the same skills on which Waters focuses, all of which almost anyone can possess and then improve.

She may be overstating the case when suggesting that what she recommends is a "new way of looking at the world." The fact remains, however, that her insights will seem "new" to those readers who were previously unaware of "the invisibility of the obvious" and may have been captive to what Jim O'Toole calls "the ideology of comfort and the tyranny of custom." As a result, they have failed to recognize seemingly insignificant indications of emerging trends which (sooner rather than later) determine success or failure in any competitive marketplace.

I highly recommend this book, especially to decision-makers in small-to-midsize companies which have limited resources and thus must somehow do more and do it better, do it sooner, and with less. I agree with Warren Buffett who said something to the effect that "price is what you charge but value is what others think it's worth." This is especially true of current and prospective customers. Mastering the use of various tools which Waters provides will help each reader to become a Trendmaster. Because trends evolve in sometimes unexpected directions, the same tools and skills can then be used to make necessary adjustments of the given strategies and tactics.

Waters includes a brief section, Recommended Reading, in which she lists a number of outstanding sources. To them I presume to add five others: Thomas S. Kuhns's The Structure of Scientific Revolutions, Joel A. Barker's Paradigms: The Business of Discovering the Future, Eileen C. Shapiro and Howard H. Stevenson's Make Your Own Luck: 12 Practical Steps to Taking Smarter Risks in Business, and two by William Bridges, Transitions and Managing Transitions. To varying degrees, all five of these books develop in much greater depth several of Waters' core concepts.

She does include Seth Godin's Purple Cow on her list (which I think is terrific) but his recently published All Marketers Are Liars is, in my opinion, even more relevant to those who intend to become a Trendmaster. So, I recommend reading both of Grodin's books as well as Waters'.
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3 of 4 people found the following review helpful:
2.0 out of 5 stars Infantile, April 13, 2009
This review is from: The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next (Hardcover)

A is for Apple.

B is for Bunny.

C is for Cookie.

We're all familiar with these sorts of books from reading to our kids - usually in the age 2-4 category.

This is the format that Robyn Waters, self-styled trendmaster par excellence has chosen for this book.

Given the nature of this work, it's a good choice. In the introduction Waters writes, "My goal is to simplify and demystify the art and science of trend". Instead, what she's succeeded in doing is writing a skimpy and simplistic book that insults the intelligence of her reader.

So - A is for Antennae.

B is for Big Picture.

C is for Connect the Dots.

And so it goes...

The main content is a conglomeration of anecdotes and stories about products the author apparently likes. Some may be mildly interesting, but certainly nothing rises to the level of helping the reader to "Get a jump on what your customer wants next".

Along the way we encounter platitudes, nonsense, and much that's just inane. A couple of examples -

"When you're faced with an important decision, why not try the Trend Taste Test? Think. Feel. Swallow. Yum? Yuck? Yawn? You know what to do next".

"Think of each small trend you observe as a thread that you can weave, twist, braid, knit, or splice together with other common strands into a tapestry of opportunity. Get creative. Create a masterpiece".

OK, I think you get the idea.

Trust me, if you skip this one, you won't be missing a trend.
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8 of 12 people found the following review helpful:
2.0 out of 5 stars Fulfilling a Dream, July 10, 2005
This review is from: The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next (Hardcover)
The book purportedly has 26 ideas (A to Z) but being a consultant, she gave very little away to the reader. One would just have to read and make the quantum leap yourself. Most of the more detailed sharing were from her days at Target. All in all, the book fulfils her dream of writing and publishing a book and that is about it.
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