The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success -- and How You Can Too [Hardcover]

Andrew W. Savitz (Author), Karl Weber (Contributor)

Book Description

ISBN-10: 0787979074 | ISBN-13: 978-0787979072 | Publication Date: August 11, 2006 | Edition: 1

The Triple Bottom Line is the groundbreaking book that charts the rise of sustainability within the business world and shows how and why financial success increasingly goes hand in hand with social and environmental achievement. Andrew Savitz chronicles both the real problems that companies face and the innovative solutions that can come from sustainability. His is a hard-line approach to bottom-line fundamentals that is re-making companies around the globe.

Editorial Reviews

Review

Andrew Savitz recalls a conversation he had with a purchasing manager at a large telecommunications company. The man was adamant that social responsibility had nothing to do with his job, which was to buy products at the lowest price.

"Would you buy from a foreign supplier that you knew was employing 10-year-old girls and paying them 60 cents a day for their labour?" Savitz asked.

"Of course I wouldn't do that," came the reply.

"Not even if the supplier offered the lowest price, if child labour was legal in that country and if no one could possibly find out?"

"No," the manager replied. "It would not be right."

"Do you think your company would support your decision to sacrifice profit in this case?" Savitz persisted.

"Absolutely, I'm certain of it," the manager said.

Do not be deterred by the unfortunate title of this forthcoming book. In just 250 pages, rich in anecdotes, Savitz makes a lively and cogent case that no company or manager can afford any longer to ignore the world around them. Many of the reasons companies face "the age of accountability" are familiar, but it is useful to see them pulled together: our shared sense of vulnerability, fostered by climate change and natural disasters, coupled with the awesome power that global corporations have accumulated; the goldfish bowl in which companies operate; their increased exposure through networks of business partners and global supply chains; the campaigns mounted by lawyers, non-governmental organisations and shareholder activists.

But this book is not a tract admonishing business to take its responsibilities seriously. Its central argument is an upbeat one that is gaining currency: it makes financial sense for companies to anticipate and respond to society's emerging demands. In the long run, says Savitz, the sustainable company is likely to be highly profitable.

There is a flipside: companies that fail to respond, or thumb their noses at society, are likely to pay the price.

What is a sustainable company?

Savitz and Karl Weber, his co-author, spend time on their definitions-a sensible move given the confusion and spin that often surround this debate. Sustainability is not about philanthropy, which has nothing to do with the company's main purpose. Nor is it merely about ethics. The authors even prefer "sustainability" to "responsibility", arguing that the latter emphasises benefits to society rather than benefits to the company.

For Savitz, who created the environmental practice at PwC and has worked with some of America's biggest companies, it is about conducting business in a way that benefits employees, customers, business partners, communities and shareholders at the same time. It is "the art of doing business in an interdependent world". The best-run companies find "sustainability sweet spots"-areas where shareholders' long-term interests overlap with those of society. Implausible? Look at General Electric, with its revenue-boosting Ecomagination green technology, says Savitz. Or Toyota's fuel-efficient Prius. Or Unilever's Project Shakti in India, training 13,000 women to distribute its products to rural customers and thereby greatly increasing families' income while expanding its market penetration. Every company can find a sweet spot, he suggests, even if it is the minimal one of cutting costs by reducing energy use, employee accidents or the chances of a lawsuit-though some of this could just as well be called smart risk management.

In the second half of the book, he explains how to translate all this into "business as usual": how to decide what it means for the company; how to work with stakeholders, not against them; how to set enforceable goals in difficult areas such as child labour. Throughout, the arguments are driven by pragmatism, not dewy-eyed altruism. The narrative occasionally suffers from its American slant. The English Quakers, after all, pioneered decent working and community practices long before Henry Ford.

Even if you do not agree with it all, this is a thoughtful guide for managers who still harbour doubts about the point of sustainability, who are taking tentative steps towards it or who are seeking a clearer path through the maze. With luck, it should also help the anoraks in the sustainability industry to distinguish the wood from the trees.

-Financial Times, July 5, 2006

"…excellent new book… a compelling case for change." (The Marketer, January 2007)

"Important issues, well presented, that deserve a wide audience" (Long Range Planning, July 2007)

Review

“Required Reading” -Fortune Magazine

“Savitz makes a lively and cogent case that no company or manager can afford any longer to ignore the world around them.”- Financial Times

“Perhaps the best, most comprehensive book to date on corporate sustainability”-Social Funds

"Whether you are a corporate manager, investor, consumer, or  public official, this book will change your view of how corporations can succeed for themselves and for society. Savitz combines vision and practical advice in an elegant presentation."
—George Stephanopoulos, chief Washington correspondent, ABC News; anchor, This Week with George Stephanopoulos

"Informative, persuasive, and practical, containing valuable advice for anyone seeking a more responsible and profitable approach to business."
—Steve Reinemund, chairman and chief executive officer,
PepsiCo

"The main challenge of sustainability is how to take it from concept to action. Andy Savitz communicates in plain language what sustainability is and how everyone in the organization can help achieve it."
—Charles O. Holliday, Jr., chairman and chief executive officer, DuPont

"An engaging mix of powerful ideas and practical advice. Values matter and Savitz shows how profitability and responsibility can and must go hand in hand."
—Michael Morris, chairman, president, and chief executive officer, American Electric Power

"At long last a plain English, action-oriented guide to business sustainability illustrated with practical examples from world-class companies."
—Richard Cavanagh, president, The Conference Board, Inc.

"Andy Savitz gets it. He also happens to be witty, sensible, and a good writer as well as a good business strategist—sort of a modern Ben Franklin. That makes this book a joy to read as well as indispensable for businessmen who wish to succeed in this new age."
—Walter Isaacson, president and chief executive officer, Aspen Institute; former chairman and author, Benjamin Franklin: An American Life

"A bold and readable foray into this complex subject. Readers will come away enlightened."
—Kert Davies, research director, Greenpeace US

"Some circumstantial evidence is very strong,' Savitz and Weber recall Thoreau saying, 'as when you find a trout in the milk.' The flood tide of corporations they profile provides powerful evidence that the triple bottom line is going mainstream."
—John Elkington, founder and chief entrepreneur, SustainAbility

"A timely contribution to why big corporations engage in sustainable
development and how managers can implement it in their companies."
—Bjorn Stigson, president, World Business Council for Sustainable Development

"Must-reading for any corporate manager or investor seeking the ‘sweet spot’ where financial and stakeholder interests meet. It provides powerful arguments, cogent analysis, great stories, and dozens of real-world insights into how companies are enhancing profits through sustainability strategies."
—Mindy Lubber, executive director, CERES; former regional administrator, United States Environmental Protection Agency

"Savitz and Weber’s The Triple Bottom Line offers a perspective that is already influencing the wisest and most socially responsive corporations in the world.  This well-written, insightful, and practical book will guide executives for decades to come."
—Max Bazerman, Jesse Isador Straus Professor of Business Administration, Harvard Business School

"Amidst the proliferating number of books on corporate sustainability topics, Savitz's The Triple Bottom Line is a refreshing relief. Its accessible style, jargon-free language, and thematic organization avoids the tendency toward cheerleading and case study overdose characteristic of the field.  Savitz speaks with clarity, authority, and good humor."
—Allen White, senior fellow, Tellus Institute; cofounder, Global Reporting Initiative

"The Triple Bottom Line is full of practical advice based on Savitz's hands- on experience working with corporate managers.  This book is a very readable guide for those who want to build a successful and sustainable business for the twenty-first century."
—Arnold S. Hiatt, former chairman and CEO, the Stride Rite Corporation 

"Most executives have a superficial or misguided understanding of sustainability. The Triple Bottom Line should be required reading for business leaders who seek to enrich their shareholders, society, and themselves."
—Scott Cohen, editor and publisher, Compliance Week

"Responsible leadership ensures that what we have today will be around for future generations. This book shows us both what it takes to lead responsibly and what happens when people fail to do so. An insightful book for those who seek how they can personally make a difference."
—Samuel DiPiazza, global chief executive officer, PricewaterhouseCoopers LLP

"Andy Savitz puts sustainability in a clear, practical framework supported with real business examples."
—Travis Engen, former president and chief executive officer, Alcan, Inc.; chair, Prince of Wales’ International Business Leaders Forum; chairman, World Business Council for Sustainable Development

“Lots of books instruct executives on the latest secrets to management success. But this one offers hands-on tips for how managers can turn corporate social responsibility into profit. Savitz. . .seeds practical advice amid compelling real-life corporate stories.” -Global Proxy Watch

See all Editorial Reviews

Product Details

• Hardcover: 320 pages
• Publisher: Jossey-Bass; 1 edition (August 11, 2006)
• Language: English
• ISBN-10: 0787979074
• ISBN-13: 978-0787979072
• Product Dimensions: 6.4 x 1.1 x 9.4 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Average Customer Review: 3.6 out of 5 stars  See all reviews (18 customer reviews)
• Amazon Best Sellers Rank: #114,621 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

16 of 16 people found the following review helpful:

5.0 out of 5 stars If You Want To Get Fluent Fast, Read This Book, February 19, 2007

By 

Reader From Boston "readerfromboston" (Boston, MA United States) - See all my reviews

This review is from: The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success -- and How You Can Too (Hardcover)

This book is for interested general consumption rather than a technical practitioners' text book and as such is more than successful in teaching the basics of the triple bottom line. I'm not quite sure why some of the Amazon reviewers seem so testy about this, as the majority of American business management (mid-baby boom and above) never encountered much if anything about corporate responsibility (or ethics) in the curricula they studied on their way up. To consider what that means for concepts like the triple bottom line, pretend that for 25 years today's generation of senior managers had never been told to maximize shareholder value and now in 2007 were expected to internalize the concept and reflexively apply it to everything they do. Particularly from that point of view, Savitz' book is a superb tool to help people become intelligently informed on basic issues of corporate responsibility and sustainability. What individuals do with that is up to that is up to them, but the writing's good, the ideas are clear, the concepts are thought-provoking, and it's the kind of book that drives one to want to learn more. The graphics are particularly useful and uncluttered.

18 of 19 people found the following review helpful:

2.0 out of 5 stars Preaching To The Choir, December 13, 2006

By 

John Purdue (Virginia) - See all my reviews

This review is from: The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success -- and How You Can Too (Hardcover)

The book is divided into two parts -- a lecture on sustainability and then some general things to think about. The book's first half was a lesson to which a reader would have likely already bought into. The second half promises to deliver on "how to make it happen," but really is more general information than meaningful tools.

Given the author's prior work at PricewaterhouseCoopers, it is understandable that the book reads like a macro-level consultant's report. The book could have carried more weight with the inclusion of science and hard numbers of how to actually measure environmental and social value.

An alternative book for readers looking for more solid advice could be "Green to Gold."

18 of 20 people found the following review helpful:

3.0 out of 5 stars An Anecdotal Accounting of How to Measure a Large Company's Impact on Its Stakeholders, November 29, 2006

By 

Donald Mitchell "Jesus Loves You!" (Thanks for Providing My Reviews over 109,000 Helpful Votes Globally) - See all my reviews
(VINE VOICE)    (HALL OF FAME REVIEWER)    (TOP 100 REVIEWER)   

This review is from: The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success -- and How You Can Too (Hardcover)

If you were traditionally trained a long time ago, you probably heard that the purpose of a corporation is to reward its shareholders with earnings, dividends and stock-price gains. Since then, the counterview has been growing that companies need to be responsible as well for the impact they create on users, customers, employees, suppliers, partners, distributors, lenders, the communities affected and the environment. That counterview is common sense in many dimensions today for a typical corporate manager or executive. If you harm people directly or indirectly, they will sue you, boycott your products, make life miserable, and help drive away profit.

The Triple Bottom Line attempts to go beyond that common sense view to establish the concept of a sustainable company, one that "creates profit for its shareholders while protecting the environment and improving the lives of those with whom it interacts." As you can see, improving lives goes beyond the idea of "not harming lives" so it's a proactive concept.

The authors use the example of the whaling industry running their stocks into virtual extinction as a poor way to create long-term profits and jobs. A more recent extended example is the ruckus created when the Hershey Trust decided to sell its controlling block of stock in Hershey Foods for a premium. The trust ultimately backed down due to pressure from all directions. The point: You just cannot optimize the solution for one set of stakeholders any more.

The book takes a long time to establish this premise. I assume that the authors have run into lots of skeptics in the past.

But if you accept the premise, it makes much of the book not terribly helpful.

The substance begins in chapter 13 on page 209 where the authors begin to address measuring and reporting. There's a brief description of the work being done in environmental and social reporting, such as the Global Reporting Initiative (GRI). If you're not familiar with GRI, you'll get a little background. But you won't know what to do next.

In the future, this kind of reporting will be more important. Stock exchanges in Scandinavia, France, Britain, South Africa and some other countries now require that listed companies report Triple Bottom Line results. It's all part of an atmosphere of the public wanting more disclosure.

But if you want practical advice about what to do, you won't find it here.
Think of this book as an appetizer to wake up your taste buds. The major issues involved in how to do this well are substantial and will take many years to work out. I suspect that taking the pathway of the Balanced Scorecard to work on these tasks is a surer route than Triple Bottom Line reporting.

I favor more measuring, reporting and focusing, but this book doesn't provide enough meat to satisfy me. Find a meatier book if you can if this subject interests you.