“A thoughtful, lively, and carefully examined treatment of a very important topic. Megan Tschannen-Moran deals with so many easily overlooked aspects of the issue of trust, in ways that reach both heart and mind. This book is practical in the best sense of that word. I hope it finds its way into hands of teachers, policymakers, school-board members, and above all parents. Trust is not merely a technical issue, but at the very heart of the dilemma of education for a democracy.”--Deborah Meier, co-principal, Mission Hills School, Boston, Massachusetts; author, The Power of Their Ideas and In Schools We Trust; and founder, Central Park East Schools
“Every school leader knows that success and the success of the school depends upon trust. What every school leaders does not know is what it means to become a trustworthy leader. Here they will find out.”--Roland S. Barth, author and educational consultant
“Trust Matters is a welcome addition to the growing literature on the importance of trust in schools. Perfect for a school-wide book study.”--Thomas J. Sergiovanni, Lillian Radford Professor of Education, Trinity University, San Antonio
From the Inside Flap
Trust Matters offers educators a practical, hands-on guide for establishing and maintaining trust within their schools as well as providing information on how to repair trust that has been damaged. Written by Megan Tschannen-Moranan expert on the topic of trust and schoolsTrust Matters is based in solid research. It outlines the five key elements on which individuals base their trust judgments (benevolence, honesty, openness, reliability, and competency) and explores the factors that influence the development of trust. The book explores the leaders role in fostering high quality relationships among teachers, students, and parents and examines examples of positive outcomes of trusting school environments.
To clearly illustrate how trust influences the success (or failure) of schools, the author includes three examples of real-life school principalsall working in high-poverty urban elementary schoolsto show how they handled the issue of trust. The successful principal balanced a concern for tasks with a concern for relationships within her school and created an environment that fostered trust. The other two principals failed, one because she was an overzealous reformer who alienated her faculty and the other because he lost the faith of his faculty by avoiding conflict. The lessons learned from these experiences provide a guide for establishing trust in our schools.
Each chapter contains a "Putting It into Action" section that offers practical advice for utilizing the books key suggestions in schools. The book also provides surveys, scoring directions, and norms for assigning the level of trust in schools.