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Trust Rules: How to Tell the Good Guys from the Bad Guys in Work and Life
 
 
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Trust Rules: How to Tell the Good Guys from the Bad Guys in Work and Life [Hardcover]

Linda K. Stroh (Author)
4.6 out of 5 stars  See all reviews (11 customer reviews)

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Book Description

August 30, 2007 0275998649 978-0275998646

Whom can you trust? It's not an easy question to answer, yet it couldn't be more important to try. Hook up with the wrong crowd, and there goes a career—or worse. As scholar Linda Stroh argues, trust is a prerequisite for effective management, and it contributes directly to personal success. To find out how to tell the good guys from the bad guys, Stroh interviewed over three hundred businesspeople. The result is a thorough and invaluable compendium of lively stories, lessons learned in the trenches, and practical tools and principles. Readers will learn how to identify the trustworthy at work and in their personal lives—giving their careers a boost and helping them sleep better at night.

That's because having trustworthy people around us makes organizational life much easier and less stressful. Yet, since ancient times, people have pondered the issue of trust. How do we decide who to let into our inner circle? To what degree do trusting relationships impact our performance at work? What are the consequences of misplaced trust? Must trust be unconditional? Taking these questions out of the realm of the philosophers, Linda Stroh draws from her extensive research to highlight common themes and the hard-won lessons learned from experience. She then distills their thoughts and experiences into practical tools and techniques for assessing trustworthiness—including your own—and applying these tools in a variety of situations. Integrating insights from management and psychology, Stroh shows readers how to pay attention to red flags in relationships and ultimately develop a network of trustworthy people that will help them succeed in business and beyond.

Combining rigorous primary research with practical application, and using engaging stories and insights throughout, this book will help general readers, professors and students, and professionals alike attain their goals more quickly and with greater satisfaction.


Editorial Reviews

Review

"Stroh, a business professor at Loyola University in Chicago, offers a primer on trust in the workplace, based on interviews with more than 300 peoplefrom manufacturing-line workers to the CEOs of major multinationals from Mattel to Gillettewho give their views on whom you can trust at work, whom you can't, and why. One suggestion: Don't use your gut when evaluating people. Rather, Stroh recommends using a multipoint mental checklist such as taking note when someone tactfully tells you that you've made a big mistake. You can't trust sycophants."

-

U.S.News & World Report



"Stroh (business, Loyola University) argues that trust is a prerequisite for effective management, and that it contributes directly to personal success. To find out how to tell the 'good guys' from the 'bad guys,' she interviewed about 300 people, resulting in a compendium of lively stories, lessons learned in the trenches, principles, and practical tools. Integrating insights from management and psychology, she shows how to pay attention to red flags in relationships and develop a network of trustworthy people who will help readers succeed in business and in their personal lives."

-

Reference and Research Book News



"Having interviewed 300-plus people on the topic of trust, Stroh….[h]ere compiles guidelines and tools to develop more accurate perceptions. She offers definitions of and rules for assessing trustworthiness as well as examples of trustworthy people in the dating, business, and everyday spheres. She also presents chapters on betrayal, second chances, reconciliation, and coping mechanisms. Interestingly, she includes a chapter on trusting oneself (e.g., to diet, be more patient, quit an affair). For a topic so integral to everyday life, trust is rarely so thoroughly explored as it is here. Recommended for all libraries."

-

Library Journal



"Stroh (business, Loyola Univ., Chicago) has written a very interesting book about how to determine the trustworthiness of colleagues in the workplace, as well as personal acquaintances. Trustworthiness is an important component of successful business relationships today, and this book considers a key component of organizational behavior in a unique, effective manner. The author addresses the common problems of trusting the wrong people and suffering the consequences. She also discusses how to determine who is trustworthy and what to do with people who are not, as well as how to assess relationships to see how they have evolved over time. The book includes a Trust Rules Questionnaire that serves as an evaluation tool for determining the trustworthiness of confidants. Stroh suggests that people periodically reassess their relationships with those they trust, to assess current situations. She includes important information from a variety of successful business practitioners regarding their wisdom and evaluation of what it means to be trustworthy in the business world. Her methodology includes surveys and personal interviews with hundreds of business practitioners, and her outcomes are useful for evaluative purposes. Recommended. General readers; students, upper-division undergraduate and up; and practitioners."

-

Choice

Review

"This book is a practical, straightforward discussion of THE most important topic in business today."

(

Robert A. Eckert, Chairman of the Board and CEO, Mattel Inc.

)

Product Details

  • Hardcover: 184 pages
  • Publisher: Praeger (August 30, 2007)
  • Language: English
  • ISBN-10: 0275998649
  • ISBN-13: 978-0275998646
  • Product Dimensions: 9.3 x 6.2 x 0.9 inches
  • Shipping Weight: 14.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #856,531 in Books (See Top 100 in Books)

More About the Author

About the Author...
LINDA K. STROH is a Loyola University Faculty Scholar at the Graduate School of Business, Loyola University Chicago. Dr. Stroh has published over one hundred articles and is author of four books about human and organizational behavior. Linda's work has been featured in the Wall Street Journal, the New York Times, USAToday,Fortune, Newsweek, and BusinessWeek, and she has appeared on NBC's Nightly News, CNN, and Oprah & Friends XM Radio with Gayle King.

 

Customer Reviews

11 Reviews
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Average Customer Review
4.6 out of 5 stars (11 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

9 of 10 people found the following review helpful:
5.0 out of 5 stars Though provoking and Wonderful., December 21, 2007
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This review is from: Trust Rules: How to Tell the Good Guys from the Bad Guys in Work and Life (Hardcover)
Dr. Stroh has written a book that makes us all think about the most important relationships in our lives.

It becomes clear that trust is a foundational basis for all of our interactions, and Stroh helps to evolve the concept of trust from an enigmatic 'subjective' concept to something that we can measure and make conscious decisions on whom to trust (and whom to not trust... and the results might be suprising to each reader). It is clear that each of our lives can be improved by taking a methodical approach to trust in the workplace and, most importantly, in our personal lives -- something that is too frequently lacking. Stroh provides wonderful case studies from business leaders and people from diverse backgrounds as points of reference on how trust decisions can improve our relationships. Most importantly, she provides a framework to help us all improve the 'trust' decisions in our own lives.

I loved this book and I loved the thoughful and academic approach to trust in our lives.
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6 of 6 people found the following review helpful:
5.0 out of 5 stars "Trust Rules" gave me the tools to think about myself and others in a different, more thoughtful way!, April 5, 2008
By 
Ron C. Elliott (Monterey, CA USA) - See all my reviews
(REAL NAME)   
This review is from: Trust Rules: How to Tell the Good Guys from the Bad Guys in Work and Life (Hardcover)
Trust Rules helped me to explore the relationships that I have everyday, both business and private. While this actually might be looked upon as a reference book, it's not. It has a dramatic arc that starts with "How and why do you trust the people you do at work?" It then moves with advice on to how to handle those people at work and the reasons why. All of this, coming from interviews with 300 different CEO's in very different walks of life.

Building upon knowledge learned in previous chapters, Dr. Stroh then moves you on into your own interpersonal relationships. Is there any difference between the trust you have for work peers versus your own friends or family, for example? Can you trust too much? Finally, and very gently, Dr. Stroh leads you into a self-examination of yourself. Worksheets help you figure out just how "good a guy" you are to other people. How much do you trust a person right-off the bat? And in the end, where does this leave you as a human being.

Insightful, thought-provoking yet entertaining, I don't know why it has taken so long for an author to write on a subject like this. I recommend it as one of those "Course Level 101" books on the basics we all need for human life skills.
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4 of 5 people found the following review helpful:
5.0 out of 5 stars Trust Rules, April 11, 2008
By 
Jacqueline Mcguire (Lowville, ny United States) - See all my reviews
(REAL NAME)   
This review is from: Trust Rules: How to Tell the Good Guys from the Bad Guys in Work and Life (Hardcover)
I always considered myself a trustworthy person but untill I read Linda Stroh's insightful book, I never thought to question just how I measured up.

It was a good lesson to check up on oneself as well as wondering about the other guy all the time. Her thoughtful progression and list of characteristics of "good guys" was interesting and helpful. I found her actual examples reassuring to know that others have experienced the same betrayals at times that I had.

Her husband's assessment that if you feel you can introduce the person to your family hit the mark.

I enjoyed the book and I know that Dr. Stroh is one of the "good guys". Jacqueline McGuire, Lowville, N.Y.
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
potential confidants, untrustworthy person, trustworthy people
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Trust Rules, Total Score, Trust Scale, New Jersey, Chairman of the Board, Immanuel Kant, New York, Insights Good, Lawrence Erlbaum Associates, Assessing Trustworthiness
Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
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