Customer Reviews

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2.8 out of 5 stars
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13 of 14 people found the following review helpful
on May 19, 2013
Size Name: One SizeColor Name: CarbonVerified Purchase
Our closet is full of Tumi luggage; have always loved the quality and longevity. Eventually it does wear out if you travel a lot!
We wanted lightweight and substantial luggage with four wheels. This bag is beautiful-as long as you don't fly with it! One flight and and it was badly scratched! It looked five years old.
The hanging side isn't designed well. And the cross strap doesn't keep clothes in the position I packed them. It's not Tumi quality I have known and relied on for the past decade.
I returned this bag.
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5 of 5 people found the following review helpful
on February 6, 2014
Size Name: One SizeColor Name: Bordeaux
I have been a Tumi fan for many many years so when it came to buying a light weight piece for a two month trip, I did not hesitate to fork over top dollar for the Tegra-Lite. Big mistake.

I could not agree more with the two reviewers who commented on the horrific experience. I, however, can not be as generous as to give it two stars. The quality control department at Tumi must have been off when the company rolled out this product.

After one trip, the piece looks like it has been to a war zone. It is dented and scratched all over. Not only that, you know all the stickers the airlines put on it? You can't really just peel them off like with most other luggage. They are stuck there for life unless you go out and get some of those sticker removal gels or pour some wax on it or something. I am furious.
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2 of 2 people found the following review helpful
on August 26, 2014
Size Name: One SizeColor Name: BordeauxVerified Purchase
Let me start by saying I have had numerous TUMI pieces, some of them nearly 20 years old. Each of those pieces still look better than this piece after only one round trip. The "plastic" or whatever material it is, looks rippled, scratched, and overall terrible. Yes, it is lighter than their ballistic nylon, but it clearly does not hold up as well. I am going to attempt return this piece. Extremely disappointed.
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4 of 5 people found the following review helpful
on March 30, 2014
Size Name: One SizeColor Name: CarbonVerified Purchase
finish on the outside lasts as long as you don't put it on the plane. After one trip the suitcase would scratched and creased, not worth all the money Tumi charges.
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on February 16, 2015
Size Name: One SizeColor Name: Charcoal
My wife is a professional photographer. She has traveled the world over for the last decade solely with Tumi luggage. The vapor line has been fantastic to her. I was going with her on a trip to Kenya and decided to get some new luggage. We bought 6 pieces. We are returning all 6. Reasons from least important to most:

1. The lock is upside down. They didn't even bother to swap the dials. To open it you must find a way to read upside down from right to left inverted in dimly lit rooms. If you open the case while the lock is upright, all of your stuff will fall out. This may not seem like much on the surface, but every Tumi bag up until this point has the lock on the correct side. They could have even just flipped the numbers on the dials and that would have been fine, but on a 1K piece of luggage they chose not to.
2. After a single trip, the luggage looks worse than our 10-year-old other Tumi pieces. It looks 15 years old!
3. There is no lock on the front pouch. They took up a TON of real estate with the front pouch and then gave you no way to protect the contents. You must purchase and remember to bring a secondary lock.
4. The zippers do not match. You do not know which ones you will get. One is flawed (a flattish-looking one). I believe that they had an "oh crap" moment and changed the zipper mid-production. If you get the flat one, then it is very easy to latch one side incorrectly, making the other side not fit in.
5. This is the big one. The new front pouch is not only a point of weakness, but a point of failure. Loading a mid-sized case with 70 lbs of heavy goods while flat seems great. If the entire case is hard, like the vapor line, then nothing shifts when you turn it vertical. With the new pouch, when you go to the wheels, all of the goods press out the pouch and fall down to where the wheels are, causing the bag to get a "beer belly" and turn round. From there, the contents never settle back to the original packed position again. They sort of get wedged into that round section, causing the luggage to become unwieldy.

Tumi - your QA needs to be reprimanded, to say the least.
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on September 9, 2014
Size Name: One SizeColor Name: WhiteVerified Purchase
Served us well on a family trip to Greece...2 adults and 4 kids. We used 2 mediums, 1 large and 1 extended size. The extended size caused us no problems w airlines who have size and weight restrictions....even though the size of the bag may technically be larger than their specs. We kept the weight in line w guidelines. Great product. Works as expected. Smooth rolling.
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9 of 14 people found the following review helpful
on August 16, 2012
I love this travel case, so light, tons of room, I absolutely love this case.
The hard shell allowed me to pack my extra nice high heel shoes without fearing they might get squooshed.
Not only is it functional for packing for longer trips, I love that you don't have to worry about scratching it.
Love the look too.
My carry on is also Tumi, but not tegra-lite, I'm trying to find an excuse to buy the carry on in this series :)
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on September 6, 2014
Size Name: One SizeColor Name: BordeauxVerified Purchase
Love the color but absolutely hate the quality! ONE TRIP AND IT LOOKS LIKE IT COST 5.00. Poor quality. A 625.00 item and the worst purchase ever. DO NOT WASTE YOUR MONEY.
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on July 1, 2014
Size Name: One SizeColor Name: Bordeaux
High quality appearance when new, but i was disappointed how scratched the luggage appeared after the first use. i would buy Tumi again, but the fabric models only.
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on August 22, 2014
Size Name: One SizeColor Name: WhiteVerified Purchase
Made from good and durable material!! Although it is white, it does not easily get dirty
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