Customer Reviews

Tune Tools for iPod (Win/Mac)

5 star:		(1)
4 star:		(2)
3 star:		(1)
2 star:		(4)
1 star:		(18)

 

 

After several hours of thrashing, reinstalling Java runtime environment, searching the Valuesoft website, searching the web, Tune Tools for iPod still will not detect my iPod. Tune Tools returns cryptic errors and hangs my system (XP, SP2, latest updates). Valuesoft help and support is non-existent.

No instructions. No technical support. It is worthless!! I don't understand why ValuSoft is selling this product. Its a huge rip off.

The installed failed. The application is written in Java which is not a bad thing but it needs to install a companion application called a JRE so it will run. The JRE failed misirably to install and thus the application will not run at all.

If you go to the company website [...] you get a nice message saying the domain name has expired and if you are the owner, you can renew it.

Needless to say, this application rates a big fat zero in my book.

Tune Tools does have a Help file. It is poorly laid out and really in need of a better writer (lots of spelling and formatting errors), but it does sufficiently guide you through the process for porting your music from your iPod to your computer.

My computer crashed a couple months ago and I lost all my iTunes files (close to 3000 songs). I had burned a large portion of my CD collection into iTunes and it was all going to be lost if I couldn't move the music FROM my iPod TO my computer, so that I could continue to synchronize the files as I upload more music and buy more songs via iTunes.

Tune Tools for iPod did the job and it did it quickly and, frankly, more easily than most software I've installed and used.

Some have said that Yamipod is free and that other iPod managers are free - well, that's only partly true. Yamipod will allow you five transfers a day on their freeware - otherwise, for the full release, it's the same 20 bucks you'll spend on Tune Tools for iPod.

Look, it may not be the prettiest interface, but it gets the job done.

I, like other reviewers, spent a lot of time installing and reinstalling this software. It never recognized my ipod. It would not even load if I had my ipod connected. Don't bother with this application.

I bought this at Best Buy 2 weeks ago for $29. It looked like the perfect product doing everything I wanted. It did not work, never recognized my IPOD. No customer support. No instructions given. User interface not clear. I do not recommend this product. I am still looking for a good software to back up my Ipod.

I think it should be more compatible with i tunes, because the conflict between two is difficult to manage. Every time you use several ipods in the sakme ocmputer you have to avoid the itunes because it could erease the new ipod.

I have NEVER been as dissappointed with a purchase as with this worthless software. Poor instructions and non-existing features.

this is an example of rotten software...don't buy it, it dosen't work I have tried it on 3 different computers and every one it crashes the system... I hope that this company goes out of business soon. ValueSoft is now a name like broderbund in my book.

I bought this to back up my iPod before I left the country. It worked a few times until it kept freezing. The patches on their webpage do not solve the problem either.

Their website is labyrinthian at best. There are definitely better products out their with more effective customer service (a contact link is practically buried) that don't want to install additional junk on your PC.