- Platform: Windows NT / 98 / 2000 / Me / XP / 95, Mac
- Media: CD-ROM
- Item Quantity: 1
Product Details
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Most Helpful Customer Reviews
19 of 21 people found the following review helpful:
1.0 out of 5 stars
Features Stripped from Last Year's Product,
By
This review is from: TurboTax Basic 2004 [Old Version] (CD-ROM)
Fewer features than last year's version. Do not purchase this product if you sold stock from an employee stock purchase plan! Company offers to sell you Premier for $40 to get this feature.
20 of 23 people found the following review helpful:
1.0 out of 5 stars
Disappointed, Very,
By
This review is from: TurboTax Basic 2004 [Old Version] (CD-ROM)
I have been using Intuit products, Quicken and TurboTax, since 1992 and have been quite satisfied with the ease of installation, daily use capabilities and the extremely flexible data entry and reporting. This year I am appalled at the quality of their products and have, just now, been checking out the comparable Microsoft product reviews with an eye to switching horses. It doesn't sound like Microsoft is any better.
I am about ready to go back to paper forms for the taxes and an Excel spreadsheet for my money tracking. I refused to purchase their state tax program, last year and this, and, instead, used the on-line fill-in version on the state tax website. It's free. I installed the TurboTax Basic 2004 and upgraded on-line and I still see little boxes with bright red X's instead of the appropriate icons on many pages. I went through the import last year's data and interview process, using the 'GUESS' system to interpret where the red X's were going to take me, then went to the individual forms and corrected information that the interview didn't bother to ask me about. I am assuming that the calculations for the data entered are correct but, you know what: this year, for the first time ever, I will check them with a calculator before I do my final printout to submit my taxes. I worked in the computer industry for over thirty years before I retired; both software design and development and hardware evaluation. My personal opinion is the lack of quality products and customer satisfaction focus is a direct result of the major company interest in stock market performance and outsourcing overseas to save money instead of developing and supporting quality employees. I am SO grateful that I could retire when I did!!! 'nough said.
7 of 7 people found the following review helpful:
1.0 out of 5 stars
Many features have been removed,
This review is from: TurboTax Basic 2004 [Old Version] (CD-ROM)
As of this year Turbo Tax Basic no longer supports employee stock plans, stock options, or simple schedule C functions. In order to get these you must buy the $69 Premier version. Worse yet, if you are a long time user of the basic version and don't bother checking the product comparison, you don't realize this until you have purchased and installed it. Very disappointing!!!!
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