Top critical review
52 people found this helpful
Recommend TurboTax, but buy the CD, not Amazon download
on February 1, 2011
I've enjoyed using TurboTax for several years now - it simply reduces substantially the research and filling-out time needed to do taxes. I opted for the Deluxe edition, even though we have some investment income it's small and not complicated to figure out. You really don't need the next level up if you just buy and hold stocks or have assets in retirement accounts that you're not yet drawing from.
What I did NOT enjoy this year was the pile of bloatware attached to my Amazon download. You have to install the Amazon Games & Software Downloader in order to download this software, then actually download and install TurboTax.
My first clue was that the download - ~115 MB - took nearly 30 minutes. This is atrocious, at our connection speed it's usually more like 5. After the download, my PC (a 3-year-old HP running Vista on 3 GB RAM and a 2.97 GHz dual-core) was LAGGING so horribly I ran a virus check. After restarting, idle time was showing 57% utilization. I pulled AnswerWorks 5.0 off the registry and force-uninstalled it (Window's Program Manager wouldn't allow me to) - this is a software piece that I remember uninstalling last year, I think, too. After reboot, my PC is running at 7% utilization while idle (antimalware suite takes up most of that).
So, I'll publish a follow-up with how well I used this year's tax software, but in following years I'll be buying a CD.
Follow - up:
The software was a huge help, probably saved me around 8 to 10 hours of work on my taxes this year. It was just as easy to use as in previous years. I'm not sure what additional comments I can offer, but I highly recommend TurboTax.