Review
Turning Team Performance Inside Out is sensible, balanced, and written with some insight and occasional flair. It can be used to introduce business people to type concepts and type specialists to some of the basics of team building. --
Bulletin of Psychological Type, Winter 2000
From the Inside Flap
For decades, understanding the concepts of personality type and temperament has helped us improve our communication skills and build more effective relationships. In this book, Susan Nash brings the power of these concepts to the workplace in a dynamic new model that can help individuals and teams discover their patterns of behavior, create and interpret a team's profile, and design performance improvement strategies--customized to the team--that immediately improve results. With a compelling depth of insight into the complexities of human behavior, Nash demystifies the concepts of personality type and temperament for managers and team leaders, as well as for the team members themselves. Addressing interactions between teams, both within and between organizations, and the special dynamics of virtual teams, Nash defines the five critical characteristics essential to team effectiveness--strategy, clear roles and responsibilities, open communication, rapid response to change, and effective leadership--and details how each is influenced by the personality types and temperaments of the team members as individuals. Through case studies, self-assessments, exercises, and real-life profiles of teams in action, she demonstrates how to anticipate and overcome team challenges, diagnose potential problems, and capitalize on individual and team strengths to develop high-performing teams.