Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your email address or mobile phone number.

Buy Used
Condition: Used: Good
Comment: This book has already been loved by someone else. It MIGHT have some wear and tear on the edges, have some markings in it, or be an ex-library book. Over-all it is still a good book at a great price! (if it is supposed to contain a CD or access code, that may be missing)
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

Twitter Marketing For Dummies Paperback – November 16, 2009

4.5 out of 5 stars 35 customer reviews

See all 5 formats and editions Hide other formats and editions
New from Used from
"Please retry"
Paperback, November 16, 2009
$2.24 $0.01

There is a newer edition of this item:

Top 20 lists in Books
Top 20 lists in Books
View the top 20 best sellers of all time, the most reviewed books of all time and some of our editors' favorite picks. Learn more

Editorial Reviews

From the Back Cover

Learn how to interact with your customers with Twitter

Your customers are already tweeting on Twitter, and it's time to join them. This book shows you how to develop and implement a Twitter strategy into your marketing mix that lets your customers participate in your company and help spread your message. Share company news and build your brand, 140 characters at a time!

  • Learn from the best — see how other leading companies are using Twitter

  • Details, details — learn how to sign up, create a market-friendly profile, and find followers

  • The old and the new — include Twitter marketing in your overall plan with other types of media

  • Map your strategy — develop a marketing roadmap using Twitter, focus on your target market, and learn to use Twitter's unique strengths

  • Measure your success — discover how to assess your progress with Cligs and Google Analytics

  • Follow and be followed — find the right people to follow and get them to follow you

  • Protect your image — choose the right employees as Twitterers and keep tweets honest and upbeat

  • Retweet to advance — spread your message with smart retweeting

Open the book and find:

  • How to register your company name on Twitter

  • Ways to enhance your brand with Twitter

  • Tips for finding your Twitter voice

  • Why you should follow the competition

  • Cool tools like HootSuite, Ping.fm, and TweetDeck

  • Pitfalls to avoid

  • Case studies from successful campaigns

  • How to become a thought leader

About the Author

Kyle Lacy is co-founder and business development head of Brandswag, a design and social media communications firm. He has built his reputation around the latest methods of customer communication and Internet marketing. His clients include businesses large and small. Kyle actively tweets as @kyleplacy and blogs at KyleLacy.com about ways to communicate creatively using social media.

Build Your Business with Twitter
Discover 5 ways you can use Twitter for marketing [PDF].

Product Details

  • Paperback: 312 pages
  • Publisher: For Dummies; 1 edition (November 16, 2009)
  • Language: English
  • ISBN-10: 0470561726
  • ISBN-13: 978-0470561720
  • Product Dimensions: 7.4 x 0.6 x 9.2 inches
  • Shipping Weight: 1 pounds
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (35 customer reviews)
  • Amazon Best Sellers Rank: #1,314,258 in Books (See Top 100 in Books)

More About the Author

As Principal of Marketing Research and Education at ExactTarget, Kyle leads an effort to build and distribute an ongoing research series that sets aside theories and assumptions about consumer online preferences and focuses instead on solid data collected through a combination of focus groups, experiential research and online surveys.

He is the author of three books, Twitter Marketing for Dummies (2009), Branding Yourself (2010), and Social CRM for Dummies (2012). Prior to joining ExactTarget, Kyle co-founded a marketing technology company, helping over 350 clients build and deliver digital marketing experiences. You can follow him on Twitter at @kyleplacy or visit his blog at KyleLacy.com.

Customer Reviews

Top Customer Reviews

Format: Paperback Verified Purchase
This book and Twitterville, by Shel Israel, are the only two books you need to buy if you wish to understand what Twitter is, why you should use it and how to get it done. Kyle Lacy has done an amazing job detailing the information needed for every business - both large and small - to deploy their marketing efforts by this new medium. Twitter sounds like a toy, but it's an amazingly simple and powerful tool that businesses can use to listen and speak to their customers and prospects.

Businesses who are leveraging Twitter are seeing incredible results - in reduced customer service expenses, reduced marketing expenditures, and increases in brand awareness. Buy this book now and get started!
Comment 15 of 18 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Kindle Edition
I downloaded the book on ipad and eagerly read it as I am keen to start twittering. I am three-quarters way through and I am highly frustrated. The content is great as the author provides lots of useful information in an interesting way; he makes it seem simple. His passion for twitter comes trough and is contagious. BUT the presentation is terrible. On the ipad version, the figures and tables are referred to but not shown - totally missing, hyperlinks do not work, and chapters run into one another. I have authored ebooks and I appreciate the work involved in getting the book to present correctly for downloads. In this case, the publisher shamefully published it online without wihout bothering to check if it works. I respectfully urge Wiley put up a new version quickly. Until that is done, do not download this book.
1 Comment 4 of 5 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback Verified Purchase
In Kyle Lacy's easy going laid back style, he takes you on a journey through what can be harrowing halls of Twitter for the novice and instantly makes it basic, easy and understandable for those of us who are social media toddlers. The information in his book is not just for the newbies out there, however. His tips and tricks have value for those who are among the Twitter accomplished who might have missed out on some the important basics or efficiencies of the system. Kyle does a great job of pointing out some of the basic etiquette without getting preachy on you. It reads more like a casual conversation over a cup of coffee rather than an informational text.
Comment 7 of 10 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback
I'm always on the lookout for good resources to share with my readers and customers. There's so much hype in the marketplace that sometimes it's really hard to know what is legitimate and what is a lot of hype. I prefer to stay away from the hype and simply use solid marketing techniques that will continue to work.

If you are looking for solid marketing techniques to help you build your business, Twitter is just the latest in a series of sites that offers you new and somewhat different ways to market. When I say somewhat different, I mean that it's a new way to communicate, but it capitalizes on an old technique that has always worked for marketers: building a following for your products or services.

If you are looking for a guide that will help you get started, or you're an advanced marketer who is looking to get more from your Twitter campaign, this book is a good choice.

First, unlike some books or ebooks you may find on the topic, you get much more comprehensive information on how to create an effective marketing campaign for your business. The information is comprehensive. Although you'll learn how to set up your profile, this book focuses more on how to create effective marketing campaigns and solid marketing information than Joel Comm's "Twitter Power" does.

Lacy shows you how to build your "Twitter Tribe." (This is your following.) You'll also learn how to do a better job of reaching your customers, as well as providing customer service. You may even decide that you like Twitter so much that you'll want to use it to privately communicate with your business partners and teams.

This book also takes your marketing a step further discussing something a lot of internet marketing books and ebooks just don't discuss much: how to market offline.
Read more ›
Comment 2 of 3 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback
As a small, medium, or large business, odds are you've heard of the phenomenon that is Twitter. You know about it -- even visited [...]. Maybe you created a profile. Then you sat in front of your computer and wondered -- now what?

Enter Kyle Lacy, and "Twitter Marketing For Dummies." Kyle's straightforward savvy shines through the book. Kyle starts at ground level, walking you through how to create a Twitter account, finding people to follow, and building your online Twitter community. Read on, and you can upgrade your Twitter self! Kyle teaches you how to implement your Twitter marketing strategy through tips and suggestions that have been successful for him and his business. Finally, Kyle navigates you through promoting your company to develop sales leads, relating to the public, and "The Do's" of Twitter.

Thanks to Kyle for sharing his Twitter savvy with all of us! A must read for anyone that wants to explore the Twitter-verse!
Comment 2 of 3 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback
I've never been a fan of the yellow Dummies books. I buy three inch thick tomes that have the word "Advanced" or "Professional" in the title and weigh in at 8 pounds. A book that says it's for dummies could not possibly be for me.

So why am I writing a review of "Twitter Marketing for Dummies" by Kyle Lacy? Because it's one of the best social media books I've come across and I wanted to share it with people who are thinking of using Twitter as a marketing tool for their business.

The author writes like a good friend who wants you to learn what's important about Twitter and how to use it without wasting time. For example, he advises not to agonize over what to tweet because "...Twitter is a throwaway method of communication. Anything you say stays in the general timeline and on people's minds for all of ten seconds. Unless you tweet something grossly offensive or rip-roaringly funny, people aren't going to remember what you said five minutes after you tweet it, let alone what you said last week."

The book is full of this kind of practical wisdom plus a ton of solid information on marketing in general. Not being a marketing person myself, I was grateful to have someone tell me in plain English what I need to do and how to do it.

Lacy not only tells you about Twitter, he gives you a roadmap that you can follow to integrate Twitter into your own marketing plan (or to make a plan if you don't already have one). He tells you how to get the data you need (like using Twitter to find your competition) and how to measure your results. Along the way he describes dozens of useful tools that are available to assist you. There's so much information in this book that I had to keep placing sticky notes to mark the places I wanted to read again later.
Read more ›
Comment 1 of 2 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse