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104 Reviews
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103 of 110 people found the following review helpful:
1.0 out of 5 stars
Hancuffed Consumer vs. Customer Service,
By Ron Bierman (Sterling, VA United States) - See all my reviews
This review is from: Tyco R/C TMH FlexPak Rechargeable Battery with Charger (Toy)
I have 2 kids and together they have about 8 various vehicles that take the flexpack "flash charge" battery. My kids LOVE their Speed Wrenches and their Jack Knife(s). The Motocross Bikes are awesome too. Anyway, I was told by the company about 1.5 years ago that they were going to sell the batteries seperately. Well, to my knowledge, they never have. I would love to be able to buy the battery separately. I cannot afford to but the charger every time I purchase a battery. I am very disappointed about this "handcuffing" of me the consumer. They have the monopoly on the flexpack and are using it to force you to buy the charger since the bateries are not sold separately. I was told that they would be about 9.99 alone. I would buy about 8 more for extras. What ever happened to customer service? Please start selling the batteries seperately.
105 of 119 people found the following review helpful:
1.0 out of 5 stars
Tyco takes me to the cleaners,
By
= Durability:1.0 out of 5 stars = Fun:1.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Tyco R/C TMH FlexPak Rechargeable Battery with Charger (Toy)
I will never buy a Tyco product again. I went to the store to buy my 8-yr old a remote control toy. We chose the Tyco Terrain Twister and only realized once we got home that it required a specialized battery pack that was NOT included with the $60.00 toy. The battery pack is $30.00!!! While they disclosed on the front of the box that it required a regular 9 volt battery and the TMH battery pack, it was not prominently displayed and the TMH battery was especially made to look like it was included in the box. Most parents accepted the fact a long time ago that batteries are not included with toys, but have always thought that it was limited to one of the various regular sizes. I have no doubt Tyco, by their deceitful merchandising techniques, encourages that misunderstanding. I called the manager of the store and she apologized profusely for the misunderstanding and told me that she's received a lot of complaints about this very subject. She offered to take the car back and encouraged me to buy another brand that was a little more expensive, but included everything. Naturally, since we had already purchased the car, I was not about to tell my child that he couldn't have because the manufacturer was deceptive. Congratulations Tyco! You got me! But I can assure you that I will never buy another Tyco toy again.
28 of 29 people found the following review helpful:
5.0 out of 5 stars
Batteries can be purchased without the charger,
By CoolGrandma Jo (Las Vegas) - See all my reviews
= Durability:5.0 out of 5 stars = Fun:5.0 out of 5 stars = Educational:3.0 out of 5 stars
This review is from: Tyco R/C TMH FlexPak Rechargeable Battery with Charger (Toy)
I am known as the "Queen of Internet-Search" in my little corner of the world. To "Hancuffed Consumer" who complanined about not being able to buy extra TMH Flexpak Battery Packs without also buying an additional charger please see website http://www.service.mattel.com/us/service/servicemain.asp----And to Amy B. Delaune who complained about Tyco not having a replacement for the transmitter her son lost, take a look at that site as well since many replacement transmitters are listed. I agree that in todays toy market we have to be more savy consumers than in the past. The toys I buy for my grandson are way more complicated and expensive then were available for my own kids 30 years ago, never mind the ones that were available for me as a kid. So let's all pay lots of attention in this endeavor. And have fun!!!!
27 of 29 people found the following review helpful:
5.0 out of 5 stars
battery,
By A Customer
= Durability:4.0 out of 5 stars = Fun:5.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Tyco R/C TMH FlexPak Rechargeable Battery with Charger (Toy)
The Air rebound is great! but its pretty sad when you have to pay almost as much for the battery as for the damn toy ! This is a sham to get people to buy the toy for ($) and then have to turn around a buy the battery for ($) ........
17 of 17 people found the following review helpful:
1.0 out of 5 stars
Two Disappointed Children,
By
= Durability:1.0 out of 5 stars = Fun:1.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Tyco R/C TMH FlexPak Rechargeable Battery with Charger (Toy)
I ordered two terrain twisters for my parents to give my two boys for Christmas. When I ordered them, your website suggested that I also buy the 9.6 v batteries and chargers. I naturally assumed that these were the correct batteries for the toys and I bought them. Wrong! My children received their gifts from their grandparents yesterday and we charged the batteries last nights. When we tried to use the terrain twisters this morning we all discovered that we actually need a flexpak battery. This is disgraceful. Why would your website suggest buying an expensive battery for a toy that it does not even fit? Now we have to locate and buy the correct batteries at an additional expense. Shame on you.
11 of 11 people found the following review helpful:
1.0 out of 5 stars
$30 battery pack???,
= Durability:1.0 out of 5 stars = Fun:1.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Tyco R/C TMH FlexPak Rechargeable Battery with Charger (Toy)
We as well just opened our tyco roll cage remote control cars for our boys and had all batteries counted and ready to go. We looked at every toy to make sure we bought appropriate batteries for this morning. Well.....needless to say, we are very upset to find out that the TMH pack is separate. The package is very misleading and usually toy manufactures are very considerate and note exactly which size battery is needed for their product. Well. not Tyco. Very disappointed. We as well didn't understand the TMH~ thinking it came with product and all we had to do was add AA batteries. Well. Never again will we be taken.
20 of 23 people found the following review helpful:
5.0 out of 5 stars
Great little battery pack !,
By A Customer
= Durability:5.0 out of 5 stars = Fun:5.0 out of 5 stars = Educational:5.0 out of 5 stars
This review is from: Tyco R/C TMH FlexPak Rechargeable Battery with Charger (Toy)
The rating listed for this battery pack is misleading (...), I am actually reviewing the battery pack - not the toy. (...) it clearly states on the front of the box that the battery pack is required for operation, as is the case with many r/c toys. This battery pack is great - no more running out of batteries, just recharge. Lots of playtime for a single recharge too ! And, it only takes a few recharges to pay for itself many times over !!
10 of 10 people found the following review helpful:
1.0 out of 5 stars
What the..........???,
By Melissa Johnson (Tampa Bay, Florida) - See all my reviews
= Durability:1.0 out of 5 stars = Fun:1.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Tyco R/C TMH FlexPak Rechargeable Battery with Charger (Toy)
Bought the RC for my son for Christmas. It is wrapped an under the tree, too bad he isn't going to get to play with it. Pay more for the battery and charger than I did for the RC on sale??? I don't think so. I'll be standing in the return line longer than I stood in the check out line. I understand I should have read the package first but obviously I am not the only one who didn't. You'd figure it would come with the battery and charger for the price. I feel cheated. No more Tyco for us.
9 of 9 people found the following review helpful:
1.0 out of 5 stars
No Battery No Fun,
By L S (Morrison, CO United States) - See all my reviews
= Durability:1.0 out of 5 stars = Fun:1.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Tyco R/C TMH FlexPak Rechargeable Battery with Charger (Toy)
It's kind of hard to recommend this product when there isn't a battery to be found for miles. Especially when the battery costs more than the RC car itself. It will go back to the store. T R Us
9 of 9 people found the following review helpful:
5.0 out of 5 stars
Please include battery pack,
By A Customer
= Durability:3.0 out of 5 stars = Fun:5.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Tyco R/C TMH FlexPak Rechargeable Battery with Charger (Toy)
I just purchased the Tyco RC Vertigo for my son for Christmas. The price for the vehicle is excellent, however the fact that the battery pack is not included with car is a ripoff. Charging $29.98 for the car and then turning around and charging $29.98 for the battery pack is riducles. Why not include the pack in the car and raise the price of the car to offset the inclusion of the battery pack. Needless to say I will not buy another Tyco product.
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$69.88
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