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Type Talk at Work (Revised): How the 16 Personality Types Determine Your Success on the Job Paperback – July 30, 2002

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Product Details

  • Paperback: 416 pages
  • Publisher: Delta; Revised edition (July 30, 2002)
  • Language: English
  • ISBN-10: 0440509289
  • ISBN-13: 978-0440509288
  • Product Dimensions: 5.2 x 0.9 x 8.2 inches
  • Shipping Weight: 9.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (51 customer reviews)
  • Amazon Best Sellers Rank: #37,909 in Books (See Top 100 in Books)

Editorial Reviews

From Library Journal

Written by noted consultant Kroeger and his colleagues, this entertaining and informative volume is aimed at anyone trying to navigate the challenging social setting of the workplace. The Myers-Briggs Type Indicator (MBTI) on which it is based was originally developed by Katherine Briggs and Isabel Myers Briggs, who drew on the work of Swiss psychologist Carl Jung. This method has been widely used as a tool in both education and business. Originally published in 1988 and now fully revised and updated, the book is designed to help readers identify their own type and gain insight into the learning and operating styles of their colleagues. Its three sections are an introduction to typewatching (determining types), putting typewatching to work (leadership, team building, and conflict resolution), and understanding the 16 type profiles. A self-help book sure to be popular with readers, it will appeal to those who want to go a step beyond horoscopes to succeed in their careers. Recommended for self-help and popular business collections in public libraries and for academic libraries that collect in management consulting. Rona Ostrow, Lehman Coll. Lib., CUNY, Bronx
Copyright 2002 Cahners Business Information, Inc.

From the Inside Flap

What?s Your Type at Work?

Are you one of those organized people who always complete your projects before they are due? Or do you put off getting the job done until the very last possible moment? Is your boss someone who readily lets you know how you are doing? Or does she always leave you unsure of precisely where you stand? Do you find that a few people on your team are incredibly creative but can never seem to get to a meeting on time? Do others require a specific agenda at the meeting in order to focus on the job at hand?

Bestselling authors Otto Kroeger and Janet Thuesen make it easy to recognize your own type and those of your co-workers in Type Talk at Work, a revolutionary guide to understanding your workplace and thriving in it. fully revised and updated for its 10th anniversary, this popular classic now features a new chapter on leadership, showing you how to be more effective on the job. Get the most out of your employees?and employers--using the authors? renowned expertise on typology. With Type Talk at Work, you?ll never look at the office the same way again!

Customer Reviews

This book is easy to read, provides great insights for practical application.
Jonathan Jett-Parmer
Very useful book to understand the 16 different types of personalities at the workplace.
Wee Xi Kai
The book helps one understand how their personality may affect those around them.
J Garcines

Most Helpful Customer Reviews

34 of 36 people found the following review helpful By A Customer on March 27, 2000
Format: Hardcover
This is just one of the books that shows you how to use personality/psychological type at work and is worth reading. It covers nearly all issues we face in the modern workplace like communicating with co-workers, handling stress in the workplace, ethics, time management etc. all from a Type perspective. Kroger and Thuesen do a good job at explaining how Extroverts handle things differently from Introverts, Sesates from iNtuitives, Feelers from Thinkers, & Judgers from Perceivers. Apart from this, in between it gives various tips on how people with different preferences can better understand and work with each other. It also tells interesting tales about the happenings in the workshops they conduct and how they explain to people that its because of their personality differences that conflicts arise and what they could do to prevent them. It even has some jokes at the end of the book.
I thought that the cream of the book was the descriptions of the 16 personality types. My type description was extremely accurate and insightful and three or four of the points mentioned in that seemed shocking to me because they described what went on in my mind and its something only I knew about.
But beware - It isn't so good on finding out what your type is.
Overall, a good read!
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26 of 27 people found the following review helpful By econdude on May 26, 2005
Format: Paperback
Kroeger and Thuesen are not my favorite MBTI authors, but the Type Talk books are a decent reference for those who consider themselves beginner and intermediate level in the personality theory world. The explanations of the four preferences and how to look for them in one's own self or in others is reasonably well done. I particularly liked how they borrowed from Keirsey's theory and delineated the NT/NF/SP/SJ categories. They do not delve far into the dominant/auxilary/tertiary/inferior functions.

Type Talk at Work explains how people of different types set goals, manage time, hire and fire, resolve conflict, solve problems, and deal with other workplace issues. The range of topics was pretty comprehensive, although by necessity a bit superficial. Given the length of the book the explanation of how different types interact was well done, and had some case studies also. I was not very impressed with the 'Z Problem Solving Model', but it may benefit someone else. The best part of the book is the last part, entitled 'The Sixteen Profiles At Work'. The Sixteen Profiles section details how all of the types tend to think and behave in a workplace setting. I'm sure many people will be amazed at how accurate it can be for them. Type Talk at Work is defintely meant to promote self knowledge, which the authors stress is the first duty of the reader: know yourself well, then try to figure other people out.

I have two criticisms: firstly, the authors are NFs, and in my view did not altogether avoid unconsciously writing the book for other NFs. That is a minor criticism, as the book overall is well done. I also believe that Kroeger and Thuesen did not warn readers to properly use type theory, in other words use it in a very careful, ethical way.
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12 of 12 people found the following review helpful By A. J. Valasek on August 19, 2005
Format: Paperback
This book with mainly two things in mind: communication and understanding. The author's adopt their longstanding research about the world of typewatching into an intelligible book about the main areas of the work environment such as problem solving, conflict resolution, time management, etc.

Any manager that has direct reports would do themselves a favor by reading this book. This book will also provide support for a subordinate that doesn't quite "fit in." For those hurried types, each chapter ends with guidlines in a charted format for working with those of other preferences. Although this is somewhat useful, what I don't like about the approach is that they focus on the four preferences instead of focusing on the four major groupings, forcing the reader to combine and study the effects. For example, the charts will explain how an E should lead an I, etc. I believe that it would be much more useful to categorize the charts by the four major groups (e.g. NF's, NT's, SJ's, SP's) and how to interact with other types in each subject area.

To the author's credit, the book does provide an overview on the major strengths and potential weaknesses of each of the 16 types in the workplace, for those who aren't familiar with the MBTI. However, it does not really provide a concrete method of determining type, leaving the reader somewhat guessing with the use of anecdotal phrases.

Overall, I find this book well worth the investment. However, I would not recommend this book as an introduction to typewatching. If you are familiar with type, the specific chapters will be meaningful, if not, pick up either the precursor to this book by the same author's or one of David Keirsey's works prior to reading this.
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7 of 7 people found the following review helpful By Carol C. VINE VOICE on February 21, 2009
Format: Paperback
This book is chock-full of examples of how type comes into play in the workplace, and how understanding type can help us improve workplace dynamics. The authors look at type in the context of leadership, team building, problem solving, conflict resolution, goal setting, time management, hiring and firing, ethics, stress management and sales. The authors talk about what types are typically most successful or most represented in certain arena, what types are most challenged in certain roles. They are also quick to acknowledge that a strength, taken to extremes, becomes a liability -- so an individual who has not developed his/her non-preferred functions, or an organization staffed primarily by a certain type, is bound to have problems.

I found the presentation to be very balanced. The authors recognize the value of each type in making effective decisions. The authors discuss a decision-making model that starts with Sensing (gathering the facts), moves to Intuition (considering the possibilities), then to thinking (logically analyzing the options) and then Feeling (what is the impact). Without all four of these steps, it is difficult to reach the best decision. The authors also describe real-world example of conflict and misunderstanding among different types, and provide suggestions on how to better communicate and resolve conflict across types.

I think this book would be tremendously useful for someone trying to understand team conflict in a work environment, or someone trying to assist in team building. This is definitely one of the better applications of MBTI to the workplace setting.
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