U.S. Robotics 56K Faxmodem PCI for Windows

by USRobotics

Product Details

Supplementary Guide [77kb PDF]

• Shipping Weight: 12.8 ounces
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B00004Z73Z
• Item model number: 3CP5699A
• Average Customer Review: 2.2 out of 5 stars  See all reviews (6 customer reviews)
• Amazon Best Sellers Rank:
  • #59 in Electronics > Computers & Add-Ons > Computer Components > Internal Modems
• Date first available at Amazon.com: April 13, 2001

Customer Reviews

Most Helpful Customer Reviews

9 of 9 people found the following review helpful:

2.0 out of 5 stars Bummer, December 13, 2001

By 

"berian7" (Covington, LA United States) - See all my reviews

This review is from: U.S. Robotics 56K Faxmodem PCI for Windows (Personal Computers)

I got my 3Com two weeks ago and had a terrible time trying to determine what was wrong with it. Finally, it proved to be a hardware problem. The modem was defective. It seems to be real fast, but two agonizing weeks of trouble shooting is too much since it requires checking both software and hardware.

4 of 4 people found the following review helpful:

2.0 out of 5 stars driver problem, October 12, 2002

By 

W. Wu (Waynesboro, VA) - See all my reviews
(REAL NAME)   

This review is from: U.S. Robotics 56K Faxmodem PCI for Windows (Personal Computers)

The model number of this modem is USR5699B. It crashs my system (frequently (I have Windows XP Professional, which is a very stable operating system). After each crash the core dump screen shows that one of its driver file has problem (3c1807pd.sys).

I bought this modem just becasue it is a US Robotics. My old US Robotics Sportster modem works perfectly for more than 5 years. But I am very disappointed at this one. I did not give it one star becasue this is a very fast modem.

1.0 out of 5 stars XP users beware, February 4, 2006

By 

Barbara Stricker (Northern California) - See all my reviews
(REAL NAME)   

This review is from: U.S. Robotics 56K Faxmodem PCI for Windows (Personal Computers)

I was recommended this modem by Dell (and THANK YOU very much) and it has been a nightmare. I've done searches on the error message that I CONSTANTLY receive and have found that many other users are having the same problem! And the problem has been known for more than a year (so why DID Dell recommend?!?)

I did a lot of reading and it seems that 'there is a compatibility issue between USRobotics5699B and Windows XP Service Pack 2'. Sure sounds right to me, I have a VERY hard time staying connected to the internet: as in, hardware failures many times in a row and many times a day and, apparently, all to do with this modem.

I have tried SO many 'fixes' in the last 2 months, reinstalling card, putting card in different slot, reinstalling software, updating driver --- yada yada --- and NOTHING has worked (I read one suggestion which might work, and that's to use Service Pack 1). Me? I'm officially giving up, trying to get my money back and getting a different modem & so Good Luck To Me. :^P

So, if you run WindowsXP Service Pack 2 I would really try a different modem!!! Or did you already guess that?