U.S. Robotics 56K V90 PCI Performance Pro Faxmodem Dos/NT/Linux

by HP

Product Details

• Shipping Weight: 13.6 ounces
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00004Z7K2
• Item model number: 3CP5610A
• Average Customer Review: 2.9 out of 5 stars  See all reviews (10 customer reviews)
• Amazon Best Sellers Rank:
  • #68 in Electronics > Computers & Add-Ons > Computer Components > Internal Modems
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: October 11, 2000

Product Description

3COM 3CP5610A 56K PCI MODEM

Customer Reviews

Most Helpful Customer Reviews

10 of 12 people found the following review helpful:

5.0 out of 5 stars Great Modem, for Windows, and Linux...., January 4, 2001

By 

"joenathan99" - See all my reviews

This review is from: U.S. Robotics 56K V90 PCI Performance Pro Faxmodem Dos/NT/Linux (Personal Computers)

If you're looking for a modem that will run under windows, and linux, from a company with a reputation for being known as making great modems....This is the one for you. It connects regularly at 45 kbps, and rarely connects at 40 kbps. This modem is great for DOS also. While running Linux, I can connect at 45 kbps. This is an all around great modem for anyone who is looking to upgrade their modem with their linux, or just to upgrade their modem for their windows.

7 of 8 people found the following review helpful:

3.0 out of 5 stars Painless install, May 28, 2001

By 

John H. Kaylor (Erie, Pa. USA) - See all my reviews

This review is from: U.S. Robotics 56K V90 PCI Performance Pro Faxmodem Dos/NT/Linux (Personal Computers)

After reading several of the reviews on this product from other owners of this device I'm a little puzzled. Installation of this modem under Windows was as simple as it can get. Simple plug and play. I have to admit the installation software that comes with it leaves much to desired, but other than that this product delivers. I have yet to connect below 48000 bps and average 49,333. My previous modem never connected above 48k and only averaged 46666 on a good day. I'd rate this 5 stars if it wasn't for the installation software provided.
I'm adding the following as a post script since it's been about six months since I purchased this modem and initially reviewed it. As I had noted previously this modem did perform rather well untill recently. Then the problems started....3Com/U.S. Robotics support has been almost nonexistent. The newest drivers are almost 2 years old and don't work any better than the one's supplied on the install disk, that is if you can get it to run in the first place. As of right now I've had to toss it in the garbage since it's useless and have replaced it with a modem from Diamond. I guess if your feeling lucky try it.

4 of 4 people found the following review helpful:

4.0 out of 5 stars Painless Windows XP Install, Painful Upgrade to V.92, January 23, 2002

By 

Drew (Atlanta, GA United States) - See all my reviews

This review is from: U.S. Robotics 56K V90 PCI Performance Pro Faxmodem Dos/NT/Linux (Personal Computers)

I bought this hardware modem a few weeks ago after a bad experience with a software modem. On my Windows XP system, installation was a snap. I inserted the card and turned on the system; the system recognized the card and automatically installed the necessary drivers. I didn't even need to open the enclosed CDs. Since installation, I've consistently connected at 52 kbps. (I can't vouch for similarly trouble-free installation under Linux, DOS, NT, etc.)

My problem: upgrading the modem to support the V.92 standard. If your ISP also supports the V.92 standard, the upgrade provides your modem with a few neato features, none of which I've tested. However, I did try to upgrade, and that was a pain. You have to know the product id (3CP5610A) rather than the product name to download the upgrade, and you have to use U. S. Robotics' Control Center software to install it. I had no luck with Control Center, so I tried to install the upgrade manually. Eventually, I succeeded, but without the help of U. S. Robotics: their website provided no useful information. This may not be representative of their software and technical support in general, but I took it as a bad omen.

In short, in my experience, the hardware is good, but the software and the technical support are bad. Buy this only if you're willing to rely on your system (or your wits) to perform the installation.