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41 of 41 people found the following review helpful
on December 2, 2012
Size Name: One SizeColor Name: Natural
I received a pair of light lavender Bailey Boots for Christmas last year from my mother in law. They are adorable and very very comfortable and warm. But I didn't follow my mother in law's advice to take them to the store and have them water proofed and made the big mistake of wearing them outside during a wet wintery day last year. Both boots ended up with muddy water stains around the toes. Then I spilled coffee on one of my boots too. I thought they were ruined and felt completely horrible - I really didn't want to let my MIL see them because she had gotten me such a nice gift and they just looked awful. I tried cleaning them myself and failed miserably - then I found this kit online. I decided to splurge and buy it and let me tell you it was the best $20 I have spent. I followed the directions to a T with the cleaner (wet the boot with cool clean water, then gently scrubbed the boot with the cleaner on a clean damp sponge). I then let it dry and went to youtube and found a few videos showing how to use the brush. I would recommend doing this since it really shows you what to do and since the directions are so lacking. Now my boots look brand new. I finished them up with the protective spray and now they are ready for winter again. I even resprayed a pair of black Uggs before I wore them for family pictures in the country on a wet day and they cleaned up perfectly, even after getting very dusty and muddy. As other reviewers have pointed out, if you are going to buy expensive boots, you may as well take good care of them so they last longer.
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11 of 11 people found the following review helpful
on May 25, 2011
Size Name: One SizeColor Name: NaturalVerified Purchase
This is your standard cleaning product for your Ugg boots. It is essential to keep them looking new. Be careful when cleaning though, it is very easy to rub off part of the fur. When I ordered this product, one of the items had leaked but without hesitation, it was replaced. So, five stars for Customer Service.
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17 of 19 people found the following review helpful
on December 2, 2010
Size Name: One SizeColor Name: NaturalVerified Purchase
Shipping was very fast! Comes with everything you need to take care of your UGG boots. Wish some more detailed instructions were provided because I am not exactly sure what all the different sides of the brush are for.
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30 of 42 people found the following review helpful
Verified Purchase
This did not work at all........ There are no directions with it and you are left with not knowing what side of the brush to use or at what point to use it. I tried using it the most logical way one could imagine without having directions, but it was making the boots look pretty bad and I was getting nervous I'd ruin them, so I stopped and just went back to my cheap old cleaner that I had from like foot locker years ago before uggs were even a thing. That works better than this and at least has a big foam scrubbie mechanism that makes the suede on the boot soft while buffing it. The brush that comes with this is so small and so coarse, it can't possibly make the suede nice. Then the other side of the brush is like this small sandpaper looking thing, which does nothing but scratch the boot.

Bottom line..............this is total junk and if you buy it, you are just paying for the ugg name thinking it must be good for uggs. Nope, not the case.
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3 of 3 people found the following review helpful
on December 20, 2012
Size Name: One SizeColor Name: NaturalVerified Purchase
These products did an excellent job of cleaning and refreshing my beat up Uggs! I have not yet tried the waterproofing product, but assume that it works as well as the other items in the kit. This kit will help protect your investment!
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2 of 2 people found the following review helpful
on December 19, 2013
Size Name: One SizeColor Name: NaturalVerified Purchase
This cleaner is a must have if your own UGGS.

I've had my black ugg boots for about a year now and after using this they look brand now.

You don't need to use a lot of the conditioning cleaner...a dime size amount mixed with water will work.

Highly recommend and will definitely re-purchase.
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2 of 2 people found the following review helpful
on March 6, 2012
Size Name: One SizeColor Name: NaturalVerified Purchase
The product was good. The size was a lot smaller than what you think you will get. You really need to be careful when you brush different uggs. If you have a camel and a grey be sure to wash the brush. I did the camel one and particles of the boot stain my gray ones.
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4 of 5 people found the following review helpful
on December 28, 2010
Size Name: One SizeColor Name: NaturalVerified Purchase
I think this is a good product because if I am going to spend that much money for a pair of uggs it is nice to have something to help keep them looking great!
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1 of 1 people found the following review helpful
on April 5, 2013
Size Name: One SizeColor Name: Natural
I bought this directly from the Ugg website for $20 which is cheaper than here :/ But i love it the care kit doesn't come with directions so i watched tutorials on You tube so here are the basics :
- When you use the ugg conditioner (aka soap/shampoo) dont apply it directly on the boot you will destroy your uggs ! Instead add water to it. Make your solution 50% conditioner 50% water then wash your boot with a sponge or cloth
- The side with the bristles on the brush is mostly for removing dust and dirt from your uggs the side with the eraser is for erasing stains (it works sometimes)
- To prevent odor in your fur spray the ugg freshener inside your boot (it smells nice Lol)
Hope this helps good luck ! i would gladly answer any questions !
And also all the bottles have instructions on the back !
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1 of 1 people found the following review helpful
on June 20, 2014
Size Name: One SizeColor Name: NaturalVerified Purchase
Very nice kit, with free expedited shipping. Three bottles of cleaning, conditioning, protecting and freshening products plus a deluxe soft bristled brush with a special eraser on the other side. Am applying all contents and methods to a three year old pair of well worn and toe darkened once white ugs. So far, results are encouraging. Of course it would be better to have used these products earlier on. But I think they will salvage these classy mocs for the grandma who basically lives in them! A well cared for pair of ugs can last up to ten years. Makes the twenty dollar cleaning and preseving kit a prudent investment.
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