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7 of 7 people found the following review helpful:
2.0 out of 5 stars
iRock doesn't Rock at all, June 1, 2007
This review is from: USB Irocks X Slim Illuminated El Keyboard for Mac (Personal Computers)
I agree with most of the negative feeds on this keyboard-poor visibility/poor illumination/loud hum when EL is on. This review is about their customer service. That doesn't rock either.
I got this because i had dim vision and in a normally lit room i couldn't see the letters on a KB. My illumination didn't work most of the time. If i left the switch on it would just start working and then as suddenly stop working. I started the customer rma process in january of 07 and have pursued it all the way through my Attorney General's consumer complaint division. I sent the defective unit back and there has NEVER been a case where they contacted me. I always had to call them. I wouldn't buy anything this company makes because of this lousy response to my legitiimate complaints.
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6 of 6 people found the following review helpful:
2.0 out of 5 stars
Avoid this one. Beauty is only skin deep., April 24, 2007
This review is from: USB Irocks X Slim Illuminated El Keyboard for Mac (Personal Computers)
1. The keys are lifeless. Flat and planar, it's easy to hit the wrong key.
2. The El is noisy. Mine hums audibly. As mentioned by another reviewer, the board lights up and the letters are solid, which makes them hard to see.
3. After only a month of regular daily use, my left shift key has occassionally stopped functioning, as has the enter key on the num pad.
it's pretty (oh, there goes my shift key again.0), but is inherently a bad design that is poorly executed. i bet no one at Irocks uses these keyboards. i'm sorely dissapointed.
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3 of 3 people found the following review helpful:
3.0 out of 5 stars
Not bad. Not great., May 12, 2007
This review is from: USB Irocks X Slim Illuminated El Keyboard for Mac (Personal Computers)
I needed a solution to a dimly-lit keyboard situation and ordered the Irocks Illuminated keyboard (Mac). The feel and function of the keys is excellent. It's compact, but as another reviewer has stated, there are no sound volume keys. I also miss having a USB port on the keyboard itself. The backlighting is a good solution in theory, but the problem with this keyboard's design is that the key mechanism creates a dark spot in the center of each key. The characters on the keys are offset a bit, but are still within the shadow area. The illumination of the keys might have been enhanced if the plastic used to make them was a translucent milky white instead of clear.
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