Customer Reviews

Pur Ultimate Faucet-Mounted Horizontal Filtration System, Chrome

5 star:		(4)
4 star:		(0)
3 star:		(1)
2 star:		(0)
1 star:		(4)

 

 

No, this "chrome" isn't true chrome, but I'm really surprised people expected it to be. It comes in white for the same price; you'd think people would assume this was plastic. Mine still looks brand new, though.

You CAN run hot water out of your faucet, you just can not filter it. This is true of all faucet water filters. There's a bypass that will still allow you to get hot water, but it won't be filtered.

I live in Chicago where we, admittedly, have water that doesn't need much filtering...but I've had this filter on my kitchen faucet for 3 months now and there's still 50% of the filter life remaining.

I got this system (with 2 filters) for $9.99 at Big Lots, so I'm surprised to see it costs over $40. It's a good filter, though.

This is a great filter. It's a charcol filter which will be slower coming out but cleans much more out of the water than the faster filters. As it's been stated this is a plastic filter, I have had mine for a year and the chrome look is still in good condition (it can also be bought in white). I have a two person home and a filter lasts us closer to five months. It does not come out hot through the filter but it does if you just use the faucet (you can switch back and forth by turning a knob on the side).

.....and the "plastic coated chrome-look finish" water spotted almost immediately and couldn't be cleaned or polished into an appetizing appearance--big yuck. The horizontal style should be an improvement, however I found the filter much more difficult to remove than the older white vertical Pur I'd replaced. The final straw was last week, when an overwhelming stench issued from the filter--I'm assuming perhaps the indicator failed and somehow the filter became contaminated....

I loved my old clunky vertical Pur, and I do believe overall Pur makes a good product, but this one is not it.

This is a plastic appliance with a chrome finish. It is not made of chrome, and it, like all the other Pur filter products, will not last for very long because the plastic is prone to cracking. As a matter of fact, according to the instructions, you should not run water of more than 100 degrees through it. In other words, if you attach this gadget to your kitchen sink, your hot water cannot exceed 100 degrees. Water under 100 degrees is not very hot. The unit works, and it works pretty well, but not for very long. It is almost impossible to get more than 30 gallons out of a single cartridge.

My filter worked perfectly for two weeks.

Then the indicator quickly registered the filter going bad. Fine; I can go buy another filter.

But then after a month, the unit started to leak out of the non-filtered spout whenever I ran water through the filter.

The warranty should cover it, but I can't find any information about warranty returns on Pur's website, or the packaging, or anywhere else. Conveniently, there's no phone number for Pur, and they don't return my emails.

Get this newer model (horizontal) rather than the vertical - the design is superiour (gasket won't fail at faucet) and less obtrusive (canister).
A great solution at a decent price....

Now if there were a way to make the filters less expensive!!!

I purchased my PUR filter at Costco because I could get replacement filters in packs of 5. What I discovered is that after the first two filters, my dispenser unit started showing a red light after only a few weeks. I purchased two gallon jugs (one for upstairs and one for downstairs) and EVERYTIME I turned the filter on, filled one of the jugs & kept track of the amount of water I had filtered. I discovered after 14 gallons, the light blinked yellow, and after the 15th, turned red. I contacted PUR from their website, but I'm apparently not important enough to even respond to.
As soon as I'm done with these filters, I will purchase another brand of water filter. Maybe if I encounter a problem with their product, they will respond.

= hi i am writing this review about the warenty service of pur if somthing goes wrong with the unit = the sink model -There is only a computer to speak with --My water filter unit broke after 6 months =i turned the water on and it cracked -It would seem such a company as pur would have easy product replacement - =THATS NOT THE CASE=

Works as advertised and the water tastes great. filters are expensive though...