5.0 out of 5 stars
A True Eye Opener, July 14, 2011
This review is from: The Unconscious at Work: Individual and Organizational Stress in the Human Services (Paperback)
The Unconscious At Work is probably the most influential book I have read on organization life, and what makes people tick in the organizations they belong to. Seven years on, I still refer to the examples in this book to explain my impressions and understanding of interactions between individuals and teams.
The book provided me an insight that never occurred to me before. The analogy of Freud's ego, super ego, id to the organization's primary task; the use of open systems theory to explain organization life; the contribution of Melanie Klein to the understanding of the projections we make upon managers, clients, and peers, to name a few, opened for me a new way of explaining the emotional place that we find ourselves at.
The examples in the book vividly depict the projections that consultant experiences 'on behalf' of clients, or that clients inflict on consultant.
Although I am working in a different business altogether (software), having examples from human services amplifies what we experience in any kind of organization
To me the book was a game-changer, and one of the key contributors to make a major career change.
Highly recommended to anyone who wishes to understand how organization work, and why.
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